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A+ CompTIA A+ Certification Exam: Core 1

CompTIA A+ Certification Exam: Core 1

Last Update Dec 11, 2023
Total Questions : 568

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Questions 4

A department sends in a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter than normal. The (user was just installed a few weeks ago. as indicated by the service history. Which of the following should the technician do NEXT?

Options:

A.  

Disconnect the printer power for troubleshooting.

B.  

Install a printer roller kit.

C.  

Replace the overheating fuser.

D.  

Replace the paper with thicker paper stock.

Discussion 0
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Questions 5

A user reports that printed receipts have black smudges over the entire image. The text is still present but is very dark and sometimes illegible. Which of the following are the MOST likely cause and solution for the printer issue?

Options:

A.  

The ribbon is jammed and is rubbing on the paper. Clear the bad ribbon and feed it through properly.

B.  

The printhead is too hot. Adjust the temperature down and retry printing.

C.  

The printer is loaded with the wrong type of paper. Replace the receipt paper with carbon paper.

D.  

The blue ink cartridge was loaded with black ink. Put in the correct ink and clean the printhead.

Discussion 0
Questions 6

A technician installed a new router at a small office. After the Installation, the technician notices that all devices have a I69.254.x.x IP address. Printers and fileshares are still working, but PCs cannot access the Internet. Which of the following should the technician configure on the router to enable devices to connect to the internet?

Options:

A.  

APIPA

B.  

DNS

C.  

DHCP

D.  

SMB

Discussion 0
Questions 7

A technician is upgrading a legacy wireless router for a home user. After installing the new router and configuring the SSID to be the same, none of the devices will connect to the network. Which of the following should the technician check NEXT?

Options:

A.  

OHCP pool configuration

B.  

MAC filtering list

C.  

Wireless protocol settings

D.  

ONS servers

Discussion 0
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