CompTIA Updated 220-1101 Exam Questions and Answers by arian

When a computer frequently freezes and requires hard restarts, the first step a technician should take, especially when hardware components have not been recently changed, is to read the event logs. Event logs can provide critical insights into what is causing the system to freeze, including errors and warnings that precede the freeze. This information is essential for diagnosing software or operating system issues that might be causing instability. Checking the temperature or updating drivers might be subsequent steps based on findings from the event logs.

References:CompTIA A+ Core 1 (220-1101) troubleshooting section, which emphasizes the importance of using system logs to diagnose issues.

When a user consistently receives an error requesting A4 paper for print jobs, and no other users are experiencing similar issues, it indicates a possible misconfiguration in the user's printer settings. By setting the printer defaults in the Control Panel to use letter-sized paper, which is more common in some regions, this ensures that the user's print jobs are aligned with the available paper size in the office printer. This approach addresses the root cause of the issue by ensuring that the default settings match the paper size used in the office, eliminating the need for the user to adjust settings for each print job.

References: Adjusting printer default settings is a standard procedure for resolving paper size mismatch errors, as documented in printer setup and troubleshooting guides.

Vertical lines in different colors on a laptop screen are often indicative of an issue with the liquid crystal display (LCD) itself. This could be due to a damaged display panel or issues with the connections between the display and the rest of the system. Replacing the LCD is the most likely solution to resolve this issue, as it addresses potential faults in the display hardware that are causing the visual artifacts.

The first step a technician should take before upgrading the Wi-Fi card on a laptop, or performing any internal hardware modifications, is to remove the power cable to ensure the device is not powered on. This is a crucial safety measure to prevent any electrical damage to the laptop or the technician. It also helps in avoiding any unintended changes or data loss that might occur if the device is powered on during the upgrade process.

References:

CompTIA A+ Core 1 (220-1101) Exam Objectives, specifically the hardware domain that discusses best practices for safety and the procedures to follow when upgrading or replacing internal hardware components, such as a Wi-Fi card.

General safety guidelines for performing hardware upgrades or repairs, emphasizing the importance of ensuring the device is powered off and disconnected from any power sources to avoid electrical hazards.