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CompTIA Updated 220-1101 Exam Questions and Answers by zunaira

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CompTIA 220-1101 Exam Overview :

Exam Name: CompTIA A+ Certification Exam: Core 1
Exam Code: 220-1101 Dumps
Vendor: CompTIA Certification: A+
Questions: 833 Q&A's Shared By: zunaira
Question 152

Atechnician is replacing all RJ45 cables in a customer environment. Which of the following are the BEST tools to execute the task? (Select TWO).

Options:

A.

Optical fiber tester

B.

Scissors

C.

Cable tester

D.

Crimper

E.

Coaxial cable

F.

Screwdriver

Discussion
Question 153

A user’s Windows computer started running slowly after the installation of a CAD program. The computer has intermittent timeouts and often has to be rebooted to restore functionally. The computer seems to work correctly if the application is not running. Which of the following should the technician do NEXT to help troubleshoot the issue? (Select TWO).

Options:

A.

Replace the video card.

B.

Research the requirements of the application.

C.

Install a new case fun.

D.

Run chkdsk on the HDD.

E.

Check the Event Viewer logs.

F.

Reinstall the application.

Discussion
Question 154

An IT manager is evaluating ticket resolution times. While reviewing the data, the manager notices repetitive issues are taking longer than expected to resolve. Which of the following changes should the manager implement to resolve repetitive issues more quickly?

Options:

A.

Require the technicians to spend more time testing theories to determine the root causes of issues.

B.

Require the technicians to verify full system functionality when resolving issues.

C.

Require the technicians to gather more information when speaking with users about issues.

D.

Require the technicians to document the findings, action, and outcomes of issues.

Discussion
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Question 155

A user who is facilitating a videoconference reports that the participants can be heard. However, when the user attempts to speak, none of the participants can hear the user. Which of the following is the FIRST step the technician should take?

Options:

A.

Restart the Videoconference.

B.

Replace the laptop.

C.

Check the audio inputs.

D.

Try another microphone.

Discussion
Page: 38 / 62
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