CompTIA Updated 220-1101 Exam Questions and Answers by casey

The most likely issue is C. Tray settings.

Tray settings are the configuration options that tell the printer what size and type of paper is loaded in each tray. If the tray settings do not match the actual paper size and type, the printer may not be able to feed the paper correctly and cause paper jams.

In this scenario, the team that is having issues prints legal-sized documents, which are 8.5 x 14 inches, while the other teams print letter-sized documents, which are 8.5 x 11 inches. If the printer’s tray settings are set to letter size by default, the printer may not recognize the legal-sized paper and try to pull it as if it were letter-sized paper. This can result in paper jams or misaligned printing.

To fix this issue, the team should check and adjust the tray settings on the printer to match the paper size and type they are using. They can also use a separate tray for legal-sized paper and another tray for letter-sized paper, and make sure to select the correct tray when printing.

The other options are less likely to cause the issue, because:

•Worn rollers are the rubber parts that grip and move the paper through the printer. They can wear out over time and lose their traction, causing paper jams or misfeeds. However, worn rollers would affect all teams and all paper sizes, not just one team and one paper size.

•Page orientation is the direction of the paper, either portrait or landscape. It can affect how the document is printed on the paper, but not how the paper is fed into the printer. Page orientation can be changed in the print settings or in the document itself, but it would not cause paper jams unless the paper size is also incorrect.

•Multipage misfeed is when more than one sheet of paper is pulled into the printer at once, causing a jam. This can happen if the paper is too thin, too thick, or too slippery, or if there is too much or too little paper in the tray. However, multipage misfeed would also affect all teams and all paper sizes, not just one team and one paper size.

For more information and tips on how to prevent and fix paper jams, you can visit these links:

•Fix Paper Jam Errors | HP® Support

•Common Causes of Paper Jams and How to Fix Them - 1ink.com

RFD stands for Radio Frequency Identification, which is a technology that uses radio waves to identify and track objects that have RFID tags attached to them. RFID tags are small devices that store information and can be read by RFID readers without direct contact or line of sight. RFID can be used for inventory management, as it can provide real-time visibility and accuracy of the location, quantity, and status of the items in a warehouse, store, or supply chain .

The correct answers are C. Rollers and E. Heating element.

A 3in (2.5cm) point-of-sale printer is a type of thermal printer that uses heat to print receipts on special thermal paper. The printer has a heating element that heats up the paper as it passes through the rollers, creating black marks on the paper where the heat is applied. The heating element and the rollers are two critical components of the thermal printer that can affect the quality of the printout.

If the printer is only printing fully black receipts, it means that the heating element is overheating or malfunctioning, causing the entire paper to turn black. The heating element may need to be replaced or repaired by a technician. Alternatively, the rollers may be dirty or damaged, causing the paper to stick to the heating element and get burned. The rollers may need to be cleaned or replaced by a technician.

The other options are not likely to cause the printer to print fully black receipts. The power supply may affect the printer’s performance, but it would not cause the heating element to overheat or the rollers to malfunction. The humidity and room temperature may affect the quality of the thermal paper, but they would not cause the entire paper to turn black. The fuser is a component of a laser printer, not a thermal printer, and it has no effect on the point-of-sale printer.

References:

Basic Printer Troubleshooting – Individual Point of Sale

5 Common Issues With Any POS System and How To Fix Them

Printer Troubleshooting | Square Support Center - US

Resolve receipt printer issues and cash drawer will not open - QuickBooks

A serial interface is a common way to connect to the console port of a switch using a rollover cable and a terminal emulator program. This allows the network technician to configure and troubleshoot the switch. Bluetooth, near-field communication, and port replicator are not used for console connections.