CompTIA Updated 220-1102 Exam Questions and Answers by jai

This would ensure that the support documentation reflects the current state of the network and prevents any confusion or mismatch during a network outage. Updating the network diagrams is also one of the best practices for network documentation, as stated in the Official CompTIA A+ Core 2 Study Guide1. The other options are not as effective or feasible as option B. Performing annual network topology reviews is too infrequent and may not capture recent changes. Allowing network changes once per year is too restrictive and may not meet the business needs. Routinely backing up switch configuration files is important, but it does not help with identifying new switches or devices on the network.

The correct answer is C. Choose what closing the lid does. This option allows you to configure how the laptop behaves when you close the lid, such as whether it goes to sleep, hibernates, shuts down, or does nothing. To access this option, you can follow these steps :

• Go to Settings > System > Power & sleep.
• Click on Additional power settings on the right side.
• Click on Choose what closing the lid does on the left side.
• Under When I close the lid, select Do nothing for both On battery and Plugged in.
• Click on Save changes.

This will prevent the laptop from going to sleep when you close the lid while it is connected to the docking station and the external monitor.

Hibernate, sleep/suspend, and turn on fast startup are not the options that should be configured to fix the issue. Hibernate and sleep/suspend are both power-saving modes that allow you to resume your work without losing any data. However, they also turn off the display and other components of the laptop, which means you will not be able to use the external monitor when the laptop is closed. Turn on fast startup is a feature that reduces the boot time of Windows by saving some system information to a file when you shut down. It does not affect how the laptop behaves when you close the lid .

The correct answers are E and F. Disabling AutoRun and updating the antivirus definitions are two actions that should be taken to prevent the incident from happening again.

AutoRun is a feature of Windows that automatically executes a predetermined action when a removable media such as a USB drive is inserted in a computer. For example, AutoRun can launch or install a new program on the media, or open the file in File Explorer. However, this feature can also be exploited by malicious software that can run without the user’s consent or knowledge. Therefore, disabling AutoRun can help prevent accidental installation of viruses and other malware from USB drives123.

Updating the antivirus definitions is another important action that can help prevent malware infections from USB drives. Antivirus definitions are files that contain information about the latest known threats and how to detect and remove them. By updating the antivirus definitions regularly, you can ensure that your antivirus software can recognize and block any malicious software that may be on the USB drive before it can harm your computer45.

A host-based IDS is a system that monitors and analyzes the activity on a single computer or device for any signs of intrusion or malicious behavior. A host-based IDS can help detect and prevent malware infections from USB drives, but it is not a sufficient action by itself. A host-based IDS needs to be complemented by other security measures, such as disabling AutoRun and updating the antivirus definitions6.

Restricting login times, enabling a BIOS password, and updating the password complexity are all actions that can help improve the security of a computer or device, but they are not directly related to preventing malware infections from USB drives. These actions can help prevent unauthorized access to the computer or device, but they do not affect how the computer or device interacts with the USB drive or its contents.

Restricting user permissions is an action that can help limit the damage that malware can cause on a computer or device, but it does not prevent the malware from being installed in the first place. Restricting user permissions means limiting what actions a user can perform on the computer or device, such as installing or deleting programs, modifying system settings, or accessing certain files or folders. By restricting user permissions, you can reduce the impact of malware infections by preventing them from affecting other users or system components7.

The correct answer is D. Services. The print spooler is a service that manages the print queue and sends print jobs to the printer. To restart the print spooler, the salesperson can use the Services app, which allows them to stop and start the service. Alternatively, they can also use the Task Manager or the Command Prompt to restart the print spooler.

References and Explanation:

• The Services app is a tool that displays all the services that are running on the computer. It can be accessed by typing services.msc in the Run window or by searching for Services in the Start menu. The Services app allows users to start, stop, restart, or configure any service, including the print spooler123.
• The Task Manager is a tool that shows information about the processes, applications, and services that are running on the computer. It can be accessed by pressing Ctrl + Shift + Esc or by right-clicking on the taskbar and selecting Task Manager. The Task Manager allows users to start, stop, or restart any service by going to the Services tab and right-clicking on the service name12.
• The Command Prompt is a tool that allows users to execute commands and perform tasks using text input. It can be accessed by typing cmd in the Run window or by searching for Command Prompt in the Start menu. The Command Prompt allows users to start, stop, or restart any service by using the net command with the service name. For example, to restart the print spooler, users can type net stop spooler and then net start spooler1.
• The Control Panel is a tool that provides access to various settings and options for the computer. It can be accessed by typing control panel in the Run window or by searching for Control Panel in the Start menu. The Control Panel does not allow users to restart the print spooler directly, but it can be used to access other tools such as Devices and Printers, Troubleshooting, or Administrative Tools2.
• The Processes tab is a part of the Task Manager that shows information about the processes that are running on the computer. It can be accessed by opening the Task Manager and selecting the Processes tab. The Processes tab does not allow users to restart the print spooler directly, but it can be used to end any process that is related to printing or causing problems with the print spooler2.
• The Startup tab is a part of the Task Manager that shows information about the programs that run automatically when the computer starts. It can be accessed by opening the Task Manager and selecting the Startup tab. The Startup tab does not allow users to restart the print spooler directly, but it can be used to disable or enable any program that affects printing or interferes with the print spooler2.