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CompTIA Updated 220-1102 Exam Questions and Answers by zayd

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CompTIA 220-1102 Exam Overview :

Exam Name: CompTIA A+ Certification Core 2 Exam
Exam Code: 220-1102 Dumps
Vendor: CompTIA Certification: A+
Questions: 816 Q&A's Shared By: zayd
Question 68

A customer called the help desk to report that a machine that was recently updated is no longer working. The support technician checks the latest logs to see what updates were deployed, but nothing was

deployed in more than three weeks. Which of the following should the support technician do to BEST resolve the situation?

Options:

A.

Offer to wipe and reset the device for the customer.

B.

Advise that the help desk will investigate and follow up at a later date.

C.

Put the customer on hold and escalate the call to a manager.

D.

Use open-ended questions to further diagnose the issue.

Discussion
Question 69

The audio on a user's mobile device is inconsistent when the user uses wireless headphones and moves around. Which of the following should a technician perform to troubleshoot the issue?

Options:

A.

Verify the Wi-Fi connection status.

B.

Enable the NFC setting on the device.

C.

Bring the device within Bluetooth range.

D.

Turn on device tethering.

Discussion
Question 70

A user tries to access commonly used web pages but is redirected to unexpected websites. Clearing the web browser cache does not resolve the issue. Which of the following should a technician investigate NEXT to resolve the issue?

Options:

A.

Enable firewall ACLs.

B.

Examine the localhost file entries.

C.

Verify the routing tables.

D.

Update the antivirus definitions.

Discussion
Question 71

Which of the following commands lists running processes in Linux?

Options:

A.

top

B.

apt-get

C.

Is

D.

cat

Discussion
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