Exam Name: | CompTIA A+ Certification Core 2 Exam | ||
Exam Code: | 220-1102 Dumps | ||
Vendor: | CompTIA | Certification: | A+ |
Questions: | 629 Q&A's | Shared By: | aliyah |
A user requires local administrative access to a workstation. Which of the following Control Panel utilities allows the technician to grant access to the user?
Which of the following is MOST likely used to run .vbs files on Windows devices?
A BSOD appears on a user's workstation monitor. The user immediately presses the power button to shut down the PC, hoping to repair the issue. The user then restarts the PC, and the BSOD reappears, so the user contacts the help desk. Which of the following should the technician use to determine the cause?
A customer calls a service support center and begins yelling at a technician about a feature for a product that is not working to the customer's satisfaction. This feature is not supported by the service support center and requires a field technician to troubleshoot. The customer continues to demand service. Which of the following is the BEST course of action for the support center representative to take?