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CompTIA Updated 220-1102 Exam Questions and Answers by eleri

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CompTIA 220-1102 Exam Overview :

Exam Name: CompTIA A+ Certification Core 2 Exam
Exam Code: 220-1102 Dumps
Vendor: CompTIA Certification: A+
Questions: 816 Q&A's Shared By: eleri
Question 40

A user receives an error message from an online banking site that states the following:

Your connection is not private. Authority invalid.

Which of the following actions should the user take NEXT?

Options:

A.

Proceed to the site.

B.

Use a different browser.

C.

Report the error to the bank.

D.

Reinstall the browser.

Discussion
Question 41

A large company is selecting a new Windows operating system and needs to ensure it has built-in encryption and endpoint protection. Which of the following Windows versions will MOST likely be selected?

Options:

A.

Home

B.

Pro

C.

Pro for Workstations

D.

Enterprise

Discussion
Question 42

A customer calls a service support center and begins yelling at a technician about a feature for a product that is not working to the customer's satisfaction. This feature is not supported by the service support center and requires a field technician to troubleshoot. The customer continues to demand service. Which of the following is the BEST course of action for the support center representative to take?

Options:

A.

Inform the customer that the issue is not within the scope of this department.

B.

Apologize to the customer and escalate the issue to a manager.

C.

Ask the customer to explain the issue and then try to fix it independently.

D.

Respond that the issue is something the customer should be able to fix.

Discussion
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Question 43

A technician needs to remotely connect to a Linux desktop to assist a user with troubleshooting. The technician needs to make use of a tool natively designed for Linux. Which of the following tools will the technician MOST likely use?

Options:

A.

VNC

B.

MFA

C.

MSRA

D.

RDP

Discussion
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