Expert Answers to ITIL Exam ITIL-4-Foundation Questions

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ITIL 4 ITIL 4 Foundation Exam

ITIL 4 Foundation Exam

Last Update Apr 28, 2026
Total Questions : 119

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Questions 2

How is a continual improvement register used?

Options:

To record requests for provision of a resource or service

To provide a structured approach to implementing improvements

To organize past, present, and future improvement ideas

To authorize changes to implement improvement initiatives

Discussion 0

Questions 3

Which practice would be MOST involved in assessing the risk to services when a supplier modifies the contract they offer to the organization?

Options:

Incident management

Service level management

Service request management

Change enablement

Discussion 0

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Questions 4

Which component is focused on the activities needed by an organization to help it co-create value?

Options:

Service value chain

Continual improvement

Guiding principle

Practices

Discussion 0

Questions 5

Which statement about the inputs and outputs of the value chain activities is CORRECT?

Options:

Inputs and outputs are fixed for each value chain activity