Itil exams4sure complete Itil-4-foundation Materials by Aila q101 vce pdf

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Exam Name:	ITIL 4 Foundation Exam
Exam Code:	ITIL-4-Foundation Dumps
Vendor:	ITIL	Certification:	ITIL 4
Questions:	542 Q&A's	Shared By:	aila

Question 48

Which practice has a purpose that includes restoring normal service operation as quickly as possible?

Options:

Problem management

Incident management

Deployment management

Supplier management

Discussion

Question 49

Which practice would help a user gain access to an application that they need to use?

Options:

Service configuration management

Change enablement

Service request management

Service level management

Discussion

Question 50

Why should incidents be prioritized?

Options:

To help automated matching of incidents to problems or known errors

To identify which support team the incident should be escalated to

To ensure that incidents with the highest business impact are resolved first

To encourage a high level of collaboration within and between teams

Discussion

Question 51

What should a release policy include?

Options:

The process owner and process manager for each type of release

The roles and responsibilities for incident and problem resolution

The naming convention and expected frequency of each type of release

The naming convention for all configuration items (CI) recorded in the configuration management system(CMS)

Discussion

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