ITIL 4 Specialist: Business Relationship Management
Last Update Feb 21, 2026
Total Questions : 40
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A parent is authorizing the purchase of a cell phone for her child. What role is the parent assuming?
What is the LOWEST level at which capability criteria related to practice automation is typically defined?
An organization has assembled a small team to do a self-assessment of its business relationship management capabilities in advance of a formal assessment. The team has reviewed all the criteria for level 2.
What should this team do NEXT?
Which is NOT an input to the ‘Managing business relationship journeys’ process?
TESTED 21 Feb 2026
