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ITIL Updated ITIL-4-Foundation Exam Questions and Answers by lexie

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ITIL ITIL-4-Foundation Exam Overview :

Exam Name: ITIL 4 Foundation Exam
Exam Code: ITIL-4-Foundation Dumps
Vendor: ITIL Certification: ITIL 4
Questions: 542 Q&A's Shared By: lexie
Question 68

Which Guiding principle says that it is not usually necessary to build something new?

Options:

A.

Focus on value

B.

start where you are

C.

Progress iteratively with feedback

D.

Think and work holistically

Discussion
Question 69

Which dimension of service management includes consideration of the type of relationship required with other organizations involved in the design and delivery of services?

Options:

A.

Organizations and people

B.

Information and technology

C.

Partners and suppliers

D.

Value streams and processes

Discussion
Question 70

Identify the missing words in the following sentence.

When an organization has decided to improve a service, it should start by considering [?].

Options:

A.

existing information

B.

new methods

C.

additional measurements

D.

revised processes

Discussion
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Question 71

Which practice has a purpose that includes responding to conditions that could lead to potential faults or incidents?

Options:

A.

Incident management

B.

Service request management

C.

Monitoring and event management

D.

Change enablement

Discussion
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