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ITIL Updated ITIL-4-Foundation Exam Questions and Answers by paris

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ITIL ITIL-4-Foundation Exam Overview :

Exam Name: ITIL 4 Foundation Exam
Exam Code: ITIL-4-Foundation Dumps
Vendor: ITIL Certification: ITIL 4
Questions: 542 Q&A's Shared By: paris
Question 160

Which practice has the purpose of ensuring that the organization’s suppliers and their performance and

managed appropriately to support the provision of seamless, quality products and services?

Options:

A.

Release management

B.

Supplier management

C.

Service management

D.

Relationship management

Discussion
Question 161

Which statement about the ‘continual improvement model’ is CORRECT?

Options:

A.

Organizations should work through the steps of the model in the sequence in which they are presented

B.

The flow of the model helps organizations to link improvements to its goals

C.

The model is applicable to only certain parts of the service value system

D.

Organizations should use an additional model or method to link improvements to customer value

Discussion
Question 162

Which of the four dimensions include, the knowledge bases needed to deliver and manage services?

Options:

A.

Organizations and people

B.

Information and technology

C.

Partners and suppliers

D.

Value streams and processes

Discussion
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