| Exam Name: | ITIL 4 Foundation Exam | ||
| Exam Code: | ITIL-4-Foundation Dumps | ||
| Vendor: | ITIL | Certification: | ITIL 4 |
| Questions: | 542 Q&A's | Shared By: | cassius |
What should be done to determine the appropriate metrics for measuring a new service?
Which TWO statements about an organization’s culture are CORRECT? (Choose two.)
1. It is created from shared values based on how it carries out its work
2. It is determined by the type of technology used to support services
3. It should be based on the culture of prospective suppliers
4. It should be based on the objectives of the organization
A major incident has been closed, but there is a risk that it might happen again. How should this be logged and managed?
TESTED 18 Sep 2025
