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ITIL Updated ITIL-4-Foundation Exam Questions and Answers by riyan

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ITIL ITIL-4-Foundation Exam Overview :

Exam Name: ITIL 4 Foundation Exam
Exam Code: ITIL-4-Foundation Dumps
Vendor: ITIL Certification: ITIL 4
Questions: 542 Q&A's Shared By: riyan
Question 112

Identify the missing word in the following sentence.

The purpose of the supplier management practice is to ensure that the organization’s suppliers and their [?]

are managed appropriately to support the seamless provision of quality products and services.

Options:

A.

costs

B.

users

C.

value

D.

performances

Discussion
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Question 113

How should automation be implemented?

Options:

A.

By initially concentrating on the most complex tasks

B.

By optimizing as much as possible first

C.

By replacing human intervention wherever possible

D.

By replacing the existing tools first

Discussion
Question 114

Which guiding principle helps to ensure that better information is available for decision making?

Options:

A.

Keep it simple and practical

B.

Collaborate and promote visibility

C.

Optimize and automate

D.

Think and work holistically

Discussion
Question 115

What should all 'continual improvement' decisions be based on?

Options:

A.

Accurate and carefully analysed data

B.

Details of how services are measured

C.

A recent maturity assessment

D.

An up-to-date balanced scorecard

Discussion
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