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ITIL Updated ITIL-4-Foundation Exam Questions and Answers by yaseen

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ITIL ITIL-4-Foundation Exam Overview :

Exam Name: ITIL 4 Foundation Exam
Exam Code: ITIL-4-Foundation Dumps
Vendor: ITIL Certification: ITIL 4
Questions: 542 Q&A's Shared By: yaseen
Question 80

Which practice includes conducting regular reviews to ensure that services are still appropriate and relevant?

Options:

A.

Service level management

B.

Service desk

C.

Continual improvement

D.

Change enablement

Discussion
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Question 81

Which guiding principle emphasizes the need to understand the flow of work in progress, identify bottlenecks, and uncover waste?

Options:

A.

Focus on value

B.

Collaborate and promote visibility

C.

Think and work holistically

D.

Keep it simple and practical

Discussion
Question 82

Which is an example of improving service utility using service management automation?

Options:

A.

Pre-determined routing of a service request

B.

Reducing the time to compile service data

C.

Monitoring service availability

D.

Faster resource allocation

Discussion
Question 83

When should a full risk assessment and authorization be carried out for a standard change?

Options:

A.

Each time the standard change is implemented

B.

When the procedure for the standard change is created

C.

At least once a year

D.

When an emergency change is requested

Discussion
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