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ITIL Updated ITIL-4-Foundation Exam Questions and Answers by marcie

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ITIL ITIL-4-Foundation Exam Overview :

Exam Name: ITIL 4 Foundation Exam
Exam Code: ITIL-4-Foundation Dumps
Vendor: ITIL Certification: ITIL 4
Questions: 542 Q&A's Shared By: marcie
Question 76

Which statement about value streams is CORRECT?

Options:

A.

Each value stream must include all six value chain activities

B.

Each value stream must be designed for a specific scenario

C.

Each value stream must include all 34 ITIL practices

D.

Each value stream must include suppliers or partners

Discussion
Question 77

Which statement about output is correct?

Options:

A.

They consist of several outcomes.

B.

They capture customer demand for services

C.

They contribute to the achievement of outcomes

D.

They describes how the service performs.

Discussion
Question 78

Which practice makes use of methods from Lean. Agile and DevOps?

Options:

A.

Service desk

B.

Continual improvement

C.

Problem management

D.

Incident management

Discussion
Question 79

Which two are considered part of the ‘organizations and people’ dimension of service management?

1.Systems of authority

2.Culture

3.Relationships between organizations

4.Workflows

Options:

A.

1 and 2

B.

2 and 3

C.

3 and 4

D.

1 and 4

Discussion
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