Pre-Winter Sale Limited Time 60% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: big60

ITIL Updated ITIL-4-Foundation Exam Questions and Answers by marcie

Page: 19 / 40

ITIL ITIL-4-Foundation Exam Overview :

Exam Name: ITIL 4 Foundation Exam
Exam Code: ITIL-4-Foundation Dumps
Vendor: ITIL Certification: ITIL 4
Questions: 542 Q&A's Shared By: marcie
Question 76

Which of these activities is carried out as part of ‘problem management’?

Options:

A.

Creating incident records

B.

Diagnosing and resolving incidents

C.

Escalating incidents to a support team for resolution

D.

Trend analysis of incident records

Discussion
Question 77

Which is the CORRECT of the ‘R’ role in a RACI matrix?

Options:

A.

This role ensures that activities are executed correctly

B.

This role has ownership of the end result

C.

This role is involved in providing knowledge and input

D.

This role ensures the flow of information to stakeholders

Discussion
Question 78

Which processes are responsible for the regular review of underpinning contracts?

Options:

A.

Supplier management and service level management

B.

Supplier management and change management

C.

Availability management and service level management

D.

Supplier management and availability management

Discussion
Annabel
I recently used them for my exam and I passed it with excellent score. I am impressed.
Amirah Oct 27, 2025
I passed too. The questions I saw in the actual exam were exactly the same as the ones in the Cramkey Dumps. I was able to answer the questions confidently because I had already seen and studied them.
Georgina
I used Cramkey Dumps to prepare for my recent exam and I have to say, they were a huge help.
Corey Oct 25, 2025
Really? How did they help you? I know these are the same questions appears in exam. I will give my try. But tell me if they also help in some training?
Yusra
I passed my exam. Cramkey Dumps provides detailed explanations for each question and answer, so you can understand the concepts better.
Alisha Oct 16, 2025
I recently used their dumps for the certification exam I took and I have to say, I was really impressed.
Peyton
Hey guys. Guess what? I passed my exam. Thanks a lot Cramkey, your provided information was relevant and reliable.
Coby Oct 17, 2025
Thanks for sharing your experience. I think I'll give Cramkey a try for my next exam.
Mariam
Do anyone think Cramkey questions can help improve exam scores?
Katie Oct 25, 2025
Absolutely! Many people have reported improved scores after using Cramkey Dumps, and there are also success stories of people passing exams on the first try. I already passed this exam. I confirmed above questions were in exam.
Question 79

Which statement about metrics is CORRECT?

Options:

A.

Process metrics can be used to measure end-to-end service performance

B.

Technology metrics can be used to measure component performance and availability

C.

Process metrics can be used to measure the utilization of a supplier’s network

D.

Technology metrics can be used to determine the overall health of a process

Discussion
Page: 19 / 40
Title
Questions
Posted

ITIL-4-Foundation
PDF

$42  $104.99

ITIL-4-Foundation Testing Engine

$50  $124.99

ITIL-4-Foundation PDF + Testing Engine

$66  $164.99