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ITIL Updated ITIL-4-Foundation Exam Questions and Answers by justin

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ITIL ITIL-4-Foundation Exam Overview :

Exam Name: ITIL 4 Foundation Exam
Exam Code: ITIL-4-Foundation Dumps
Vendor: ITIL Certification: ITIL 4
Questions: 542 Q&A's Shared By: justin
Question 60

Which helps to streamline the fulfilment of service requests?

Options:

A.

Understanding which service requests can be accomplished with limited approvals

B.

Creating new workflows for every service request

C.

Separating requests relating to service failures from the degradation of services

D.

Eliminating service requests which have complex workflows

Discussion
Question 61

Which term describes the functionality offered by a service?

Options:

A.

cost

B.

Utility

C.

Warranty

D.

Risk

Discussion
Question 62

What considerations influence the supplier strategy of an organization?

Options:

A.

Contracts and agreements

B.

Type of cooperation with suppliers

C.

Corporate culture of the organization

D.

Level of formality

Discussion
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Question 63

Which is a supplier category?

Options:

A.

Technical

B.

Commodity

C.

Customer

D.

Resource

Discussion
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