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ITIL Updated ITIL-4-Foundation Exam Questions and Answers by alexandru

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ITIL ITIL-4-Foundation Exam Overview :

Exam Name: ITIL 4 Foundation Exam
Exam Code: ITIL-4-Foundation Dumps
Vendor: ITIL Certification: ITIL 4
Questions: 542 Q&A's Shared By: alexandru
Question 148

Which practice has a purpose that includes managing authentication and non-repudation?

Options:

A.

Information security management

B.

IT Asset Management

C.

Change enablement

D.

Service Configuration management

Discussion
Question 149

Which is an example of a service request?

Options:

A.

A request for normal operation to be restored

B.

A request to implement a security patch

C.

A request for access to a file

D.

A request to investigate the cause of an incident

Discussion
Question 150

Identify the missing word in the following sentence.

The purpose of the service configuration management practice to to ensure mat accurate and reliable information about the configuration of [?], and the is that support mem, is available when and where it to needed.

Options:

A.

organizations

B.

outcomes

C.

IT assets

D.

services

Discussion
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Question 151

What is the definition of service management?

Options:

A.

A set of specialized organizational capabilities for enabling value for customers in the form of services

B.

A result for a stakeholder enabled by one or more outputs

C.

A formal description of one or more services designed to address the needs of a target consumer group

D.

Joint activities performed by a service provider and a service consumer to ensure continual value co-creation

Discussion
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