IIBA Updated CCBA Exam Questions and Answers by tahlia

The communication method was inappropriate because the BA sent a 600-page document without any summary or explanation to all stakeholders, which is likely to overwhelm and confuse them. The BA should have chosen a more suitable format and level of detail to communicate the status of the requirements management process, such as a dashboard or a report. The business rules, the distribution, and the models were not the main issues in this situation. References: BABOK Guide v3, page 50; CCBA Mock Test, question 17

 The business analyst will use the solution scope as a guideline to define the relationships between business requirements and solution components. The solution scope describes the boundaries of the solution, including what is in scope and what is out of scope, as well as the key assumptions and constraints that affect the solution1. By using the solution scope, the BA can ensure that the requirements and the solution components are aligned with the business needs and the stakeholder expectations, and that they do not conflict with each other or introduce unnecessary complexity or risk.

References: The answer is based on the BABOK® Guide, which is a key resource for the CCBA® certification. Specifically, it relates to the Strategy Analysis knowledge area, where defining solution scope and business case is a key task for the BA12. It also relates to the Requirements Analysis and Design Definition knowledge area, where the BA should specify and model requirements and designs, and allocate requirements to solution components

Quantitative performance measure is being practiced by the software development company that evaluates solutions against the number of defects reported in the testing phase. Quantitative performance measures are those that use numerical values or statistics to assess the performance of a solution or an organization. They can help to measure aspects such as quality, efficiency, productivity, profitability, customer satisfaction, etc. The number of defects is a quantitative measure of quality that indicates how well a solution meets its specifications and expectations. References: : Quantitative Performance Measures

 The BA must create merged viewpoints of the requirements to address the concerns of the CEO. This is because a merged viewpoint is a way of combining the perspectives of different stakeholders into a coherent and consistent set of requirements. A merged viewpoint can help to resolve conflicts, identify gaps, and ensure alignment among the stakeholders. Creating merged viewpoints can also help to integrate and service the two client bases in the newly formed company after a merger. The other options are not sufficient or relevant to address the CEO’s concerns. References:

• BABOK Guide, section 4.3.2: Validate Requirements
• CCBA Practice Test, question 100