Isaca Updated CGEIT Exam Questions and Answers by roland

Reviewing the outsourcing strategy should be the first step when evaluating the possibility of outsourcing an IT system, because the outsourcing strategy defines the vision, objectives, scope, and approach of outsourcing IT activities and services to external providers. The outsourcing strategy should align with the enterprise’s business strategy, IT strategy, and IT governanceframework, and should consider the benefits, risks, costs, and impacts of outsourcing on the enterprise’s performance, value, and stakeholders. By reviewing the outsourcing strategy, the enterprise can ensure that outsourcing an IT system is consistent with its strategic direction and goals, and that it can achieve the desired outcomes and benefits from outsourcing. According to ISACA’s CGEIT Domain 2: IT Resources1, “the enterprise should have a clear vision of what it wants to achieve from outsourcing and how it will manage the relationship with the service provider.” Furthermore, according to ISACA’s article on IT Outsourcing2, “the first step in developing an effective IT outsourcing strategy is to understand the business drivers for outsourcing and align them with the enterprise’s overall business objectives.” Therefore, reviewing the outsourcing strategy is the best way to start evaluating the possibility of outsourcing an IT system. References:

IT Outsourcing - ISACA

IT Governance: Definitions, Frameworks and Planning - ProjectManager

What is IT governance? A formal way to align IT & business strategy | CIO

CGEIT Domain 2: IT Resources

Portfolio management is the most useful technique for prioritizing IT improvement initiatives to achieve desired business outcomes. Portfolio management is the process of selecting, prioritizing, balancing, and monitoring the IT investments and initiatives that support the enterprise’s strategic objectives and deliver value to the stakeholders1. Portfolio management helps to align IT with business goals, optimize resource allocation, manage risks and dependencies, and measure performance and benefits1. By applying portfolio management, an enterprise can ensure that the IT improvement initiatives are consistent with its vision, mission, values, and priorities, and that they contribute to the desired business outcomes1. References: CGEIT Review Manual (Digital Version) or CGEIT Review Manual (Print Version), Chapter 3: Benefits Realization, Section 3.1: IT Portfolio Management, Page 83-84. What is IT portfolio management? A framework for aligning technology and business.

Outcome measures are indicators that measure the results or impacts of a strategy, program, or project on the intended beneficiaries or stakeholders1. The primary objective of building outcome measures is to monitor whether the chosen strategy is successful in achieving its goals and objectives, and to evaluate its effectiveness and efficiency2. Outcome measures can also help to communicate the value and benefits of the strategy to the relevant audiences, and to identify areas for improvement or adjustment3. Outcome measures are different from output measures, which measure the activities or products that are delivered by the strategy, but not necessarily their effects or outcomes4. References :=

Outcome Measures - an overview | ScienceDirect Topics

Outcome Measurement | The Australian Institute of Family Studies

Outcome Measurement: A Guide for Nonprofit Organizations | Imagine Canada

Doing Quantitative Research with Outcome Measures

 An enterprise IT strategy is a plan that defines the vision, mission, goals, and objectives of the IT function in relation to the business needs and expectations of the enterprise. An enterprise IT strategy also outlines the principles, policies, standards, and frameworks that guide the IT governance, management, and operations. An enterprise IT strategy best supports enterprise decision making for IT resource allocation, as it helps to align the IT resources with the business priorities and strategies, and to optimize the value and performance of the IT function and its services. An enterprise IT strategy also helps to identify and prioritize the IT initiatives and investments that can deliver the desired outcomes and benefits for the enterprise, and to allocatethe appropriate resources for their execution and delivery. An enterprise IT strategy also helps to monitor and evaluate the results and impacts of the IT resource allocation decisions, and to provide feedback and improvement opportunities. References: CGEIT Exam Content Outline | ISACA1, CGEIT Review Manual (Digital Version), What is an IT Strategy? - Definition from Techopedia2, How to create an effective IT strategy | The Enterprisers Project3