Isaca Updated CGEIT Exam Questions and Answers by indiana

The best way to facilitate the successful adoption of a new technology across the enterprise is to ensure the use of a business case, because this would help to justify the need, benefits, and value of the new technology, and to gain the support and commitment of the stakeholders. A business case should include the objectives, scope, requirements, costs, risks, and expected outcomes of the new technology, and how it aligns with the enterprise’s vision, mission, goals, and strategy12. A business case should also provide a clear roadmap and plan for implementing and managing the new technology, and for measuring and evaluating its performance and impact12.

The IT strategy is the document that defines how IT will be used to support and achieve the business objectives of the organization. It aligns the IT investments, resources, and activities with the business priorities and direction. When there is a change in the business objectives, such as a re-prioritization by management, the IT strategy should be updated accordingly to ensure that IT remains relevant and aligned with the new business goals. Updating the IT strategy should be done first before allocating resources to IT processes, because it provides the basis for determining which IT processes are most critical and valuable for the organization. The other options are not the best actions to perform first in this scenario. Performing a maturity assessment, implementing a RACI model, and refining the human resource management plan are all useful activities for improving the IT processes, but they are not directly related to the change in business objectives. They should be done after updating the IT strategy, based on the new strategic direction and priorities. References:

1: https://www.projectpractical.com/human-resource-management-plan-template-free-download/

2: https://open.lib.umn.edu/humanresourcemanagement/chapter/2-2-writing-the-hrm-plan/

3: https://www.isixsigma.com/getting-started/are-you-ready-how-conduct-maturity-assessment/

4: https://www.smartsheet.com/content/organizational-maturity

5: https://www.process.st/maturity-model/

 When prioritizing IT projects, the primary consideration for an enterprise should be the impact on the business due to expected project outcomes, because this would align the IT investments with the enterprise’s strategic objectives and value creation. The impact on the business can be assessed by using criteria such as return on investment (ROI), net present value (NPV), risk exposure, customer satisfaction, and competitive advantage12. References:= ISACA, CGEIT Review Manual, 7th Edition, 2019, page 31-32.

A procurement framework is a set of policies, procedures, and guidelines that govern the acquisition of goods and services from external sources. A procurement framework best facilitates the standardization of IT vendor selection, because it helps to ensure that the IT vendor selection process is consistent, transparent, fair, and efficient. A procurement framework also helps to define the roles and responsibilities, criteria and methods, documentation and reporting, and monitoring and evaluation of the IT vendor selection process. A procurement framework can help to reduce the risks, costs, and complexity of IT vendor selection, and to increase the quality, value, and performance of IT vendors. References := Software Selection, Page 2.