Isaca Updated CGEIT Exam Questions and Answers by imani

According to the CGEIT certification guide, the balanced scorecard is the most effective means for IT management to report to executive management regarding the value of IT. The balanced scorecard is a strategic management tool that translates the vision and strategy of an organization into a comprehensive set of performance measures that provide the framework for a strategic measurement and management system1. The balanced scorecard enables IT management to communicate the value of IT in terms of four perspectives: financial, customer, internal business process, and learning and growth2. The balanced scorecard helps IT management to align IT objectives with business objectives, monitor and improve IT performance, and demonstrate IT contribution to business value3.

The other options are less effective than option D, as they do not provide a comprehensive and balanced view of the value of IT. IT process maturity level is a measure of how well-defined, managed, measured, and optimized an IT process is4. While it can indicate the quality and efficiency of IT processes, it does not directly link them to business outcomes or value. Cost-benefit analysis is a technique that compares the costs and benefits of an IT project or investment. While it can show the financial return of IT initiatives, it does not capture the non-financial aspects of IT value, such as customer satisfaction, innovation, or learning. Resource assessment is a process that evaluates the availability and utilization of IT resources, such as people, technology, or information. While it can show the capacity and capability of IT resources, it does not measure how they support the business strategy or goals.

References :=

CGEIT certification guide, domain 4: Benefits Realization, section 4.3: Value Governance, page 147.

CGEIT certification guide, domain 4: Benefits Realization, section 4.4: Performance Measurement and Reporting, page 150.

Balanced Scorecard - an overview | ScienceDirect Topics

IT Process Maturity - an overview | ScienceDirect Topics

[Cost-Benefit Analysis - an overview | ScienceDirect Topics]

[Resource Assessment - an overview | ScienceDirect Topics]

The primary objective for performing an IT due diligence review prior to the acquisition of a competitor is to assess the status of the risk profile of the competitor. IT due diligence is a process that evaluates the technology assets, capabilities, processes, and security of a target company. It helps to identify any potential risks, liabilities, gaps, or issues that could affect the value, integration, or performance of the acquisition. IT due diligence also helps to determine the synergies, opportunities, and costs of combining or separating the IT systems and resources of both companies. By conducting an IT due diligence review, the acquirer can gain a comprehensive understanding of the competitor’s IT environment and make informed decisions about the deal.

Documenting the competitor’s governance structure, ensuring that the competitor understands significant IT risks, and determining whether the competitor is using industry-accepted practices are not the primary objectives for performing an IT due diligence review. These are possible outcomes or benefits of the review, but they are not the main purpose or goal. The primary objective is to assess the risk profile of the competitor and its impact on the acquisition.

References := IT Due Diligence Checklist: Must-Assess Technology Elements Prior to Any Acquisition - Performance Improvement Partners Blog, Introduction section. IT Due Diligence: How to Do It Right (+ Checklist) - DealRoom, What is IT due diligence? section. IT Due Diligence | Optimising IT, Introduction section. Reviewing It In Due Diligence, Overview section.

The most important consideration for IT governance is to align IT investments with business objectives and deliver value to the enterprise. Cost reduction is one of the possible objectives, but not the only one. Therefore, the business value impact of each option should be evaluated to ensure that the IT investment supports the enterprise strategy and goals. References:= CGEIT Exam Content Outline, Domain 1: Governance of Enterprise IT, Subtopic A: Governance Framework, Task 1: Establish and maintain a governance framework that aligns with enterprise objectives, ensures value creation from IT-enabled investments, and manages risk at an acceptable level.

The first governance action that should be taken when the financial assumptions supporting a project have changed is to request an update to the business case. The business case is the document that justifies the initiation, continuation, or termination of a project based on its expected costs, benefits, and risks. A change in the financial assumptions may affect the viability and value of the project, and therefore, the business case should be revised to reflect the new situation. The updated business case will then inform the subsequent governance actions, such as scheduling an interim project review, requesting a risk assessment, or re-evaluating the project inthe portfolio. According to one source1, “The business case is a living document and should be reviewed and updated periodically as new information becomes available.” References := ISACA, CGEIT Review Manual, 27th Edition, 2020, page 14; Tips for Agile Project Governance