IIBA Updated CBAP Exam Questions and Answers by beatriz

Quality control is the process of monitoring and measuring the quality of the project deliverables and outputs against the quality standards and criteria established in the quality management plan. Quality control is used to make certain that the project team members are completing the project work according to the project plan and meeting the stakeholder expectations. Quality control involves performing quality audits, inspections, tests, reviews, and validations to identify and correct any defects, errors, or deviations from the specifications. Quality control is one of the key processes in the project quality management knowledge area, which ensures that the project meets the quality requirements1234. References: 1: BABOK® Guide v3, section 11.6.5.9 Quality Management and Control, page 418 2: CBAP® Exam Prep Study Guide, chapter 9, page 340 3: Project Quality Management: Processes & Tools | Villanova University5 4: Quality Control in Project Management | PMI6

According to the BABOK Guide, the business analyst must ensure that any information captured on a whiteboard or other temporary medium is transferred to a more permanent medium before it is lost or erased. This is part of the documentation and communication of the elicitation results. The other options are not required by the BABOK Guide, though they may be useful in some situations. References: BABOK Guide, Version 3, Section 4.4.6, p. 121; Certified Business Analysis Professional (CBAP) Handbook, p. 6.

 A request for proposal (RFP) is a type of procurement document used to request proposals from prospective sellers of products or services. An RFP describes the problem or need, the desired solution, the evaluation criteria, and the contractual terms and conditions. An RFP invites sellers to submit a detailed proposal that explains how they will meet the buyer’s requirements and expectations. An RFP is used when the buyer has a complex or high-value problem or need, and wants to compare different approaches and solutions from various sellers. A request for quote (RFQ) is a type of procurement document used to request price quotations from prospective sellers of products or services. An RFQ describes the specifications, quantity, quality, and delivery schedule of the products or services. An RFQ invites sellers to submit a fixed-price quotation that indicates the cost of providing the products or services. An RFQ is used when the buyer has a well-defined or standard problem or need, and wants to compare the prices and terms from various sellers. A request for information (RFI) is a type of procurement document used to request general information from prospective sellers of products or services. An RFI describes the problem or need, the objectives, and the scope of the project. An RFI invites sellers to provide information about their capabilities, experience, references, and feedback. An RFI is used when the buyer has a vague or unclear problem or need, and wants to gather more information and knowledge from various sellers. A request for bid (RFB) is a type of procurement document used to request bids from prospective sellers of products or services. An RFB describes the specifications, quantity, quality, and delivery schedule of the products or services. An RFB invites sellers to submit a sealed bid that indicates the cost of providing the products or services. An RFB is used when the buyer has a well-defined or standard problem or need, and wants to select the lowest bidder among the qualified sellers. References: CBAP® Handbook, CBAP® Exam Prep Study Guide, Project Management Institute

A regulator is a stakeholder who may be responsible to dictate that a specific process or technique be followed during the requirements elicitation activities. A regulator is an external stakeholder who has the authority to enforce laws, rules, standards, or policies that affect the project or the solution. A regulator may impose certain requirements or constraints on the project or the solution, such as compliance, security, privacy, or quality. A regulator may also require the use of specific methods, tools, or documentation for eliciting, analyzing, or validating the requirements. The other options are not necessarily responsible for dictating the process or technique for requirements elicitation, although they may have some influence or preference. A project manager is a stakeholder who is responsible for planning, executing, monitoring, and controlling the project activities and resources. A project manager may collaborate with the business analyst to select the appropriate process or technique for requirements elicitation, but does not have the authority to dictate it. A functional management is a stakeholder who is responsible for the day-to-day operations of a specific function or department within the organization, such as finance, marketing, or human resources. A functional management may provide input or feedback on the requirements elicitation process or technique, but does not have the authority to dictate it. A project sponsor is a stakeholder who is responsible for initiating, funding, and supporting the project or the solution. A project sponsor may approve or endorse the requirements elicitation process or technique, but does not have the authority to dictate it. References:

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 4: Elicitation and Collaboration, page 175-176.

Engaging Stakeholders in Elicitation and Collaboration, paragraph 4

Top 10 Most Common Requirements Elicitation Techniques, paragraph 2

A Review of Fundamental Tasks in Requirements Elicitation, paragraph 1