IIBA Updated CBAP Exam Questions and Answers by ioan

 A fishbone diagram, also known as an Ishikawa diagram or a cause-and-effect diagram, is a tool that can be used in root cause analysis. It helps to identify, explore, and display the possible causes of a specific problem or quality issue. A fishbone diagram has a main branch that represents the problem, and several sub-branches that represent the categories of causes. Each category can have further sub-causes that are linked to the main causes. The diagram resembles the skeleton of a fish, hence the name. A fishbone diagram can help to organize and analyze the causes of a problem, and to find the root cause that needs to be addressed. References:

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, page 47

Root Cause Analysis: Definition, Examples & Methods | Tableau, under Approaches to Root Cause Analysis

What is Root Cause Analysis (RCA)? | ASQ, under Approaches to Root Cause Analysis

 The BA should obtain approval from the project manager before selecting the participants for the requirements elicitation meeting. This is because the project manager is responsible for managing the project resources, schedule, and budget, and ensuring that the project objectives are met. The project manager can help the BA to identify the appropriate stakeholders who can provide valuable input and feedback on the requirements, as well as to avoid any conflicts, duplication, or gaps in the elicitation process. The sponsor, the end user, and the subject matter expert are potential participants for the requirements elicitation meeting, but they are not the ones who can approve the selection of the participants. References:

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 4: Elicitation and Collaboration, page 161

Business Analysis Body of Knowledge (BABOK) Guide, Version 3, Chapter 4: Elicitation and Collaboration, section 4.1: Prepare for Elicitation, page 75

Business Analysis Professional Resources, IIBA Resource Collection, Business Analysis Body of Knowledge (BABOK) Guide

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Skillsoft Book, Chapter 4: Elicitation and Collaboration, page 161

Risk analysis is the process of defining and analyzing the dangers to individuals, businesses, and government agencies posed by potential natural and human-caused adverse events. Risk analysis involves identifying the sources and consequences of risk, estimating the likelihood and severity of risk events, and evaluating the effectiveness and feasibility of risk mitigation strategies. Risk analysis can be applied to various domains, such as IT, finance, security, health, environment, etc. Risk analysis can help to make informed decisions, optimize resource allocation, and enhance performance and resilience. References:

Risk Analysis- Open Courses by Atlantic International University - AIU, paragraph 1

Exam 1: Risk Analysis Flashcards | Quizlet, term 1

What is risk analysis? Definition and meaning - Market Business News, paragraph 1

 The medium is the portion of the communications model that could be defined as the translator. The medium is the channel or the tool that is used to transmit the message from the sender to the receiver. The medium can be verbal, written, visual, or a combination of these. The medium can also be electronic, such as email, phone, or video conference, or physical, such as paper, board, or face-to-face meeting. The medium acts as a translator by converting the message into a form that can be understood by the receiver. The medium also influences the effectiveness and efficiency of the communication, as different mediums have different advantages and disadvantages, such as speed, cost, feedback, and noise. References: IIBA BABOK Guide v3, section 2.2.2.3, page 25; CBAP / CCBA Certified Business Analysis Study Guide, chapter 6, page 236; Free CBAP CBAP® Exam Questions - IIBA CBAP Exam - Study4Exam, question 251.