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ServiceNow Certified Implementation Specialist - Customer Service Management Exam

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CIS-CSM PDF

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$35 Last Update May 9, 2024 Total Questions : 229

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$42 Last Update May 9, 2024 Total Questions : 229

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ServiceNow Certified Implementation Specialist - Customer Service Management Exam Questions and Answers

Questions 1

When integrating Customer Service Management with IT Service management what separate action is required for Request Management?

Options:

A.  

Activation of the Customer Service with Service Management plugin (com.sn_cs_sm)

B.  

Activation of the Customer Service with Request Management plugin (com.sn_cs_sm_request)

C.  

Activation of the Customer Service Case Action Status plugin (com.snc.csm_action_status)

D.  

Activation of the Customer Service plugin (com.sn_customerservice)

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