| Exam Name: | ServiceNow Certified Implementation Specialist - Customer Service Management Exam | ||
| Exam Code: | CIS-CSM Dumps | ||
| Vendor: | ServiceNow | Certification: | CIS-Customer Service Management |
| Questions: | 257 Q&A's | Shared By: | dotty |
A customer service manager would like to limit the reading and creation of knowledge articles within a specific Knowledge Base to the Customer Support group only. Which features should be used to accomplish this? (Choose two.)