Servicenow prepway cis-customer Service Management Cis-csm Release Date by Dahlia q40 vce pdf

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Exam Name:	ServiceNow Certified Implementation Specialist - Customer Service Management Exam
Exam Code:	CIS-CSM Dumps
Vendor:	ServiceNow	Certification:	CIS-Customer Service Management
Questions:	257 Q&A's	Shared By:	dahlia

Question 68

Which combination of roles is restricted for security purposes?

Options:

snc_internal and sn_customerservice.partner_admin

snc_internal and sn_customerservice.consumer_agent

snc_external and sn_customerservice customer

snc_internal and sn_customerservice__agent

Discussion

Question 69

In the Customer Service Management space what defines the term asset?

Options:

A physical item

A specific product instance supported for a customer

A product that a company supports

A resource that allows a business service

Discussion

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Question 70

To which entities can Special Handling Notes be applied out of the box?

Options:

Consumer