Summer Special Limited Time 60% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: big60

Login / Register

ServiceNow Updated CIS-CSM Exam Questions and Answers by kiera

Previous

Page: 6 / 19

Next

ServiceNow CIS-CSM Exam Overview :

Exam Name:	ServiceNow Certified Implementation Specialist - Customer Service Management Exam
Exam Code:	CIS-CSM Dumps
Vendor:	ServiceNow	Certification:	CIS-Customer Service Management
Questions:	257 Q&A's	Shared By:	kiera

Question 24

What criteria can be used to determine when a new inbound case should be opened?

Options:

A.

When a new customer is created

B.

When an internal problem occurs

C.

When a customer has a question or issue to resolve

D.

When we have new marketing material for a customer

Discussion

Cody

I used Cramkey Dumps to prepare and a lot of the questions on the exam were exactly what I found in their study materials.

Eric Sep 13, 2024

Really? That's great to hear! I used Cramkey Dumps too and I had the same experience. The questions were almost identical.

Teddie

yes, I passed my exam with wonderful score, Accurate and valid dumps.

Isla-Rose Aug 18, 2024

Absolutely! The questions in the dumps were almost identical to the ones that appeared in the actual exam. I was able to answer almost all of them correctly.

Ava-Rose

Yes! Cramkey Dumps are amazing I passed my exam…Same these questions were in exam asked.

Ismail Sep 18, 2024

Wow, that sounds really helpful. Thanks, I would definitely consider these dumps for my certification exam.

Aryan

Absolutely rocked! They are an excellent investment for anyone who wants to pass the exam on the first try. They save you time and effort by providing a comprehensive overview of the exam content, and they give you a competitive edge by giving you access to the latest information. So, I definitely recommend them to new students.

Jessie Sep 28, 2024

did you use PDF or Engine? Which one is most useful?

Question 25

When creating or importing assets for CSM, model categories are used to: (Choose three.)

Options:

A.

Define whether a Configuration Item (CI) is created when an Asset record is created or vice versa Most Voted

B.

Group assets together Most Voted

C.

Build a classification structure for product models

D.

Model the configuration options for each product model being sold to customers

E.

Define a link between Asset classes and Configuration Item (CI) classes

Discussion

Question 26

What is the purpose of the Guided Decisions capability?

Options:

A.

Provide agents with an escalation guide

B.

Guide agents through account management

C.

Dynamically guide agents to help resolve complex cases

D.

Provide agents with a knowledge guide

Discussion

Question 27

What is knowledge article versioning?

Options:

A.

A content tracker for knowledge articles

B.

A knowledge article publishing guide

C.

The ability to manage and track article updates Most Voted

D.

A knowledge article numbering guide

Discussion

Previous

Page: 6 / 19

Next

Title

Questions

Posted

servicenow.nwexams.ace your cis-csm cis-customer service management exam.by izabella.q40.vce.pdf

40

2025-04-22

servicenow.chinesedumps.legit cis-csm exam download.by zaynah.q20.vce.pdf

20

2025-06-01

servicenow.passcert.cis-csm based on real exam environment.by matthias.q40.vce.pdf

40

2025-04-18

servicenow.braindumps.cis-customer service management cis-csm exam dumps.by sabrina.q40.vce.pdf

40

2025-04-16

servicenow.dumpspedia.pearson cis-csm new attempt.by kiera.q20.vce.pdf

20

2025-06-10

servicenow.dumpsboss.changed cis-csm exam questions.by raife.q101.vce.pdf

101

2025-05-23

servicenow.testinside.download latest cis-csm questions.by calvin.q81.vce.pdf

81

2025-05-14

servicenow.dumpscollection.vce cis-csm questions latest.by sasha.q81.vce.pdf

81

2025-06-07

servicenow.certshero.free cis-csm updates.by brandon.q101.vce.pdf

101

2025-06-14

servicenow.certsexpert.cis-customer service management cis-csm servicenow study notes.by jonas.q61.vce.pdf

61

2025-05-13

servicenow.pass4test.cis-csm premium exam questions.by jonathan.q61.vce.pdf

61

2025-05-14

servicenow.examstopics.cis-customer service management cis-csm reddit questions.by hakeem.q30.vce.pdf

30

2025-05-06

servicenow.dumpskey.cis-customer service management cis-csm full course free.by delia.q81.vce.pdf

81

2025-06-15

servicenow.chinesedumps.cis-csm exam results.by mitchell.q51.vce.pdf

51

2025-06-10

servicenow.selftestengine.new release cis-csm cis-customer service management questions.by creed.q40.vce.pdf

40

2025-05-15

servicenow.prepway.cis-customer service management cis-csm release date.by dahlia.q40.vce.pdf

40

2025-05-28

servicenow.surepassexam.free cis-csm questions attempt.by samantha.q71.vce.pdf

71

2025-04-22

servicenow.spoto.sure pass exam cis-csm pdf.by dotty.q71.vce.pdf

71

2025-05-31

CIS-CSM Exam Syllabus Get Premium Access

CIS-CSM
PDF

$42 ~~$104.99~~

CIS-CSM Testing Engine

$50 ~~$124.99~~

CIS-CSM PDF + Testing Engine

$66 ~~$164.99~~