Certified Implementation Specialist - Service Mapping
Last Update Feb 20, 2026
Total Questions : 106
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When building a Discovery Pattern, which one of the following operations results in a termination of the Identification or Connection Section if a condition is not met?
A defined relationship between two Configuration Items (CIs), such as Runs on, Depends On, or Contains is called a what?
In Event Management, if a Message key is not passed from an Event, which of the following Alert fields combine to populate the Message key on an Alert?
Service Mapping provides visibility to the Operator in Agent Workspace without leaving the Workspace UI. This visibility includes what items associated with the CI? (Choose two.)
TESTED 20 Feb 2026
