Expert Answers to ServiceNow Exam CIS-SM Questions

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CIS-Service Mapping Certified Implementation Specialist - Service Mapping

Certified Implementation Specialist - Service Mapping

Last Update Feb 9, 2026
Total Questions : 106

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Questions 2

When building a Discovery Pattern, which one of the following operations results in a termination of the Identification or Connection Section if a condition is not met?

Options:

Set Parameter Value

Merge Table

Filter Table

Match

Discussion 0

Questions 3

A defined relationship between two Configuration Items (CIs), such as Runs on, Depends On, or Contains is called a what?

Options:

CI Attribute

Application to Application Relationship

Relationship Type

CI Dependency

Discussion 0

Questions 4

In Event Management, if a Message key is not passed from an Event, which of the following Alert fields combine to populate the Message key on an Alert?

Options:

Task, Description, Created

Node, Type, Resource, Number

Source, Number, Task

Source, Node, Type, Resource

Discussion 0

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Questions 5

Service Mapping provides visibility to the Operator in Agent Workspace without leaving the Workspace UI. This visibility includes what items associated with the CI? (Choose two.)

Options:

Releases

Problems

Incidents

Alerts

Discussion 0

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