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Supply Chain Professional Certified Supply Chain Professional Exam

Certified Supply Chain Professional Exam

Last Update May 11, 2026
Total Questions : 629

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Questions 2

Demand management involves which of the following undertakings?

Options:

A.  

Adjusting capacity to support expected demand

B.  

Engaging in activities associated with customer relationship management

C.  

Creating higher customer demand by improving performance in areas such as lead time and service levels

D.  

Understanding events and managing activities that could influence future demand

Discussion 0
Questions 3

A company that produces standardized products and sells them through retailers via a responsive transportation system has decided to expand its sales with an online store for customized products. Which of the following distribution strategies would be the most appropriate for the business-strategy change?

Options:

A.  

Local distribution centers serving retailers and online sales

B.  

Centralized cross-docking facilities serving retailers and online sales

C.  

A centralized distribution center serving retailers and direct shipment from the factory serving online sales

D.  

A centralized distribution center serving retailers with transshipment arrangements serving online sales

Discussion 0
Questions 4

Which of the following forecasting methods relies on the opinions of a panel of experts?

Options:

A.  

Delphi technique

B.  

Survey method

C.  

Causal method

D.  

Time series analysis

Discussion 0
Questions 5

Which of the following is the most important result when a company implements customer relationship management?

Options:

A.  

Profits are maximized.

B.  

Retention of key customers is increased.

C.  

Product options are increased.

D.  

Transaction costs are decreased.

Discussion 0
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