Servicenow udemy selected Csa Certified System Administrator Questions Answers by Amora q72 vce pdf

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Exam Name:	ServiceNow Certified System Administrator
Exam Code:	CSA Dumps
Vendor:	ServiceNow	Certification:	Certified System Administrator
Questions:	400 Q&A's	Shared By:	amora

Question 8

Which plugin needs to be activated in order to translate the content of a catalog item to multiple languages?

Options:

Localization Framework plugin

(com.glide.localization_framework)

Translation Framework plugin (com.glide.translation_framework)

Multiple Language Framework plugin (com.glide.multiple.language_framework)

Language Al Framework plugin (com .g I id e. language.ai _framework)

Discussion

Question 9

Which ServiceNow capability provides assistance to help users obtain information, make decisions, and perform common work tasks via a messaging interface?

Options:

Agent Workspace

Chat bot

Virtual Agent

Knowledge Chat

Now Support

Discussion

Question 10

What is a key difference between Reporting and Performance Analytics?

Options:

Performance Analytics contains snapshots of data taken over time; Reporting shows only the data as it is, at the moment the report is run.

Performance Analytics can show trends; Reports cannot.

Reports can be run on a scheduled basis; Performance Analytics cannot.

Performance Analytics data can be published to Dashboards; Reports cannot.

Performance Analytics shows KPIs; Reporting does not.

Discussion

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Question 11

A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their Incident list. What would you suggest to fix this issue?

Options:

Have them clear their cache.

Have them use the gear icon to set the employee’s time zone.

Recommend they use Chrome, instead of Explorer.

Use the system properties to correct the instance’s time zone.

Have them correct the time zone on their computer.