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ServiceNow Updated CSA Exam Questions and Answers by ariah

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ServiceNow CSA Exam Overview :

Exam Name: ServiceNow Certified System Administrator
Exam Code: CSA Dumps
Vendor: ServiceNow Certification: Certified System Administrator
Questions: 424 Q&A's Shared By: ariah
Question 40

What is an Event in ServiceNow?

Options:

A.

An Event is a trigger that has a direct response in the platform

B.

An Event is an indication to the ServiceNow processes that something has occurred

C.

An Event is an indicator that a Priority 1 (P1) Incident has been logged

D.

An Event is a recognized, scheduled occurrence of a process

Discussion
Question 41

Which tool should be used to populate commonly used fields in a form?

Options:

A.

Template

B.

Reference Qualifier

C.

Formatter

D.

Assignment Rule

Discussion
Question 42

As an IT employee what interface would you use, if you wanted to browse internal IT documentation, like troubleshooting scripts and FAQs?

Options:

A.

Knowledge

B.

ServiceNow Wiki

C.

Knowledge Now

D.

SharePoint

E.

Stack Overflow

Discussion
Question 43

The ServiceNow platform includes which types of interfaces? (Choose three.)

Options:

A.

Now Mobile Apps

B.

Agent Control Center

C.

Back Office Dashboard

D.

Service Portals

E.

Now Platform® User Interfaces

F.

Field Service Taskboard

Discussion
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