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ServiceNow Updated CSA Exam Questions and Answers by adnan

Page: 18 / 31

ServiceNow CSA Exam Overview :

Exam Name: ServiceNow Certified System Administrator
Exam Code: CSA Dumps
Vendor: ServiceNow Certification: Certified System Administrator
Questions: 427 Q&A's Shared By: adnan
Question 72

What would NOT appear in the Application Navigator if “service” is typed into the filter field?

Options:

A.

Configuration > Business Services

B.

Self-Service > Knowledge

C.

Service Portal > Widgets

D.

Incident > Assigned to me

Discussion
Question 73

What field contains a record’s 32-character, unique identifier?

Options:

A.

sn_rec_id

B.

rec_id

C.

u_id

D.

sys_id

E.

sn_gu_id

F.

sn_sys_id

G.

id

Discussion
Question 74

An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list. What could explain this?

Questions 74

Options:

A.

The Service Desk > My Groups Work list shows active work tasks that are not yet assigned.

B.

The manager does not have the itil role.

C.

The manager is not a member of the Service Desk group.

D.

The manager is not a member of the Network and Hardware groups.

E.

The Assignment Group manager field is empty.

Discussion
Rae
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Rayyan Sep 14, 2024
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Megan Aug 30, 2024
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Anastasia Sep 21, 2024
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Julian Oct 22, 2024
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Question 75

Which tool is used for creating dependencies between configuration items in the CMDB?

Options:

A.

CI Relationship Editor

B.

CMDB Builder

C.

CI Service Manager

D.

Cl Class Manager

Discussion
Page: 18 / 31
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