Expert Answers to ServiceNow Exam CSA Questions

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Certified System Administrator ServiceNow Certified System Administrator

ServiceNow Certified System Administrator

Last Update Feb 9, 2026
Total Questions : 517

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Questions 2

What are the components that make up a filer condition?

Choose 3 answers

Options:

Column

Match Criteria

Field

Value

Operator

Discussion 0

Questions 3

If a knowledge base has no access details specified, what users are able to read articles in that knowledge base?

Options:

itil users

Any user with an article's permalink

Any active user

No users

Users with kb_user role

Discussion 0

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Questions 4

Groups are stored in what table?

Options:

Group [sys_user_group]

Group [sn_sys_user_group]}

User Group [user_groups]

User Groups [sn_user_groups]

Groups [sys_user_groups]