PMI Updated PMI-ACP Exam Questions and Answers by valentino

The correct answer is A — Make sure the product owner is fully embedded into the project team so that they are readily available to make quick decisions.

One of the major benefits of agile is that decision-making is streamlined by having empowered roles, such as the product owner, closely embedded with the team. This reduces delays and improves the responsiveness and accuracy of decisions, especially for prioritization and clarification.

PMI Agile Practice Guide:

“Empowering the product owner and embedding them with the team ensures faster decision-making, increased feedback loops, and reduces delays.”

(PMI Agile Practice Guide, Section 4.2 – Stakeholder Engagement)

Mike Griffiths:

“Agile teams thrive when key decision-makers, especially the product owner, are available to provide clarification and approval on the spot.”

(PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

B is too broad and may slow decision-making further.

C adds overhead and delays.

D misplaces decision authority; the Scrum Master is not responsible for product decisions.

Answer: A

—

The correct answer is C – Ask the team to discontinue developing the component. Agile empowers the product owner to make real-time scope decisions based on changing customer needs. If a feature no longer delivers value, continuing it violates agile ' s principle of maximizing value and minimizing waste—even if partially complete.

From the PMI Agile Practice Guide:

“Agile welcomes changing requirements—even late in development. The product owner’s role is to ensure that the team focuses on work that delivers the most business value.”

(PMI Agile Practice Guide, Section 3.4 – Value Prioritization and Scope Management)

Mike Griffiths affirms:

“If a component is deemed unnecessary, even mid-development, the product owner has the authority to reprioritize the backlog and halt the work. Agile values responding to change over following a fixed plan.”

(Mike Griffiths, PMI-ACP Exam Prep, Chapter 3 – Value-Driven Delivery)

Incorrect options:

A suggests unnecessary bureaucracy; agile favors decentralized, empowered decision-making.

B ignores the updated feedback and would create waste.

D is redundant since the sponsor already communicated disinterest; the product owner can act.

Answer: C

────────────────────────────────────

The correct answer is C — Use retrospective techniques such as silent writing, clustering, and dot voting to field feedback prior to discussion by the team.

Agile retrospectives should foster psychological safety and equal participation. Techniques such as silent brainstorming or writing on sticky notes (physical or digital), followed by clustering similar themes and dot voting, help balance group dynamics and encourage input from all team members—including those who are less vocal.

PMI Agile Practice Guide explains:

“Effective retrospectives use facilitation techniques such as silent brainstorming, dot voting, and clustering to gather inputs from all participants. These techniques level the playing field, reduce groupthink, and support diverse communication styles.”

(PMI Agile Practice Guide, Section 5.8 – Retrospectives)

Mike Griffiths also emphasizes:

“Using structured techniques allows quieter team members to contribute equally, and minimizes the dominance of more outspoken participants. The Scrum Master plays a key role in facilitating inclusive discussions.”

(PMI-ACP Exam Prep, Chapter 4 – Team Performance)

Incorrect options:

A and D are passive methods that reduce the collaborative and iterative nature of retrospectives.

B may help, but does not address dominant voices or structure participation equitably.

Answer: C

—

When overwhelmed by support tickets, the agile approach is to prioritize systemic problem-solving over reactive work. According to the PMI Agile Practice Guide (Section 5.5: Quality and Continuous Improvement) and Mike Griffiths’ PMI-ACP Exam Prep Book (Chapter 7: Problem Detection and Resolution), agile teams should identify root causes rather than just addressing symptoms. By analyzing the backlog, the team can spot patterns and address systemic issues, reducing incoming ticket volume in the long run.

Option C is correct: addressing the root cause improves sustainability and overall efficiency.

Option A leads to burnout and is unsustainable.

Option B ignores prioritization or value.

Option D is not a strategic response—it increases cost without solving the core issue.