Black Friday-Sale Special Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: get65

Page: 1 / 20

Salesforce Business Analyst Salesforce Certified Business Analyst Exam (SP23)

Salesforce Certified Business Analyst Exam (SP23)

Last Update Dec 11, 2023
Total Questions : 273

To help you prepare for the Certified-Business-Analyst Salesforce exam, we are offering free Certified-Business-Analyst Salesforce exam questions. All you need to do is sign up, provide your details, and prepare with the free Certified-Business-Analyst practice questions. Once you have done that, you will have access to the entire pool of Salesforce Certified Business Analyst Exam (SP23) Certified-Business-Analyst test questions which will help you better prepare for the exam. Additionally, you can also find a range of Salesforce Certified Business Analyst Exam (SP23) resources online to help you better understand the topics covered on the exam, such as Salesforce Certified Business Analyst Exam (SP23) Certified-Business-Analyst video tutorials, blogs, study guides, and more. Additionally, you can also practice with realistic Salesforce Certified-Business-Analyst exam simulations and get feedback on your progress. Finally, you can also share your progress with friends and family and get encouragement and support from them.

Questions 4

After completing requirements gathering session for a Sales Cloud implementation, the business analyst (BA) has started to write user stories. During an internal user story grooming session, the project manager decided that each user story must:

* Be assigned a level of effort

* Be demonstrated to the stakeholder

* Have documented deployment steps

Where should the DA capture these requirements?



Definition of done




Acceptance criteria

Discussion 0
Questions 5

A business analyst captures the following acceptance criteria for a user story about case reassignment in Service Cloud.

• A service manager can dick a Reassign button that changes the owner field of the case.

• A service manager is able to reassign cases-as part of the mobile experience.

• Reassignment functionality can be used on cases that have been auto-reassigned.

• Service reps are unable to reassign cases.

Which mistake was made?



The criteria are aligned with the user's goal.


The criteria include solution information.


The criteria are small and testable.

Discussion 0
Questions 6

A sales manager express frustration that the sales team is failing to enter calls in salesforce. The manager is hoping to resolve the issue quickly and has limited time and budget to complete revamp existing tools and process, the sales manager reaches out to the business analyst (BA) for recommendation.

What should the BA do next?



Engage a developer to scope a custom solution.


Research third-party apps on the AppExchange.


Export a weekly report of user activity.

Discussion 0
Questions 7

A business analyst (BA) conducted a group workshop with stakeholders to understand and document in-scope business processes. The BA feels there are gaps between process steps.

What should the BA do to close the gaps or confirm the process steps?



Conduct elimination with stakeholders regarding their parts of the process.


Review the documentation to ensure that information gathered about the process is correct.


Using strategy analysis, define models of how gaps in the business process can be resolved.

Discussion 0
Hey, I tried Cramkey Dumps for my IT certification exam. They are really awesome and helped me pass my exam with wonderful score.
Megan (not set)
That’s great!!! I’ll definitely give it a try. Thanks!!!
Can I get help from these dumps and their support team for preparing my exam?
Audrey (not set)
Definitely, you won't regret it. They've helped so many people pass their exams and I'm sure they'll help you too. Good luck with your studies!
Absolutely rocked! They are an excellent investment for anyone who wants to pass the exam on the first try. They save you time and effort by providing a comprehensive overview of the exam content, and they give you a competitive edge by giving you access to the latest information. So, I definitely recommend them to new students.
Jessie (not set)
did you use PDF or Engine? Which one is most useful?
Successfully aced the exam… Thanks a lot for providing amazing Exam Dumps.
Harmony (not set)
That's fantastic! I'm glad to hear that their dumps helped you. I also used them and found it accurate.


$35  $99.99

Certified-Business-Analyst Testing Engine

$42  $119.99

Certified-Business-Analyst PDF + Testing Engine

$56  $159.99