Expert Answers to Salesforce Exam Certified-Business-Analyst Questions

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Salesforce Business Analyst Salesforce Certified Business Analyst Exam (WI25)

Salesforce Certified Business Analyst Exam (WI25)

Last Update Apr 29, 2025
Total Questions : 311

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Questions 2

The delivery team at Cloud Kicks has Just conducted a successful sprint demo showcasing a new sales dashboard. However, the marketing team Is unhappy because the new lead automation they requested was missing from the deliverables and an Important new marketing campaign is starting the next day.

What did the business analyst fall to do during sprint planning'?

Options:

Prioritize the sprint backlog with stakeholders

Calculate the sprint capacity correctly

Create a burndown list of sprint tasks

Discussion 0

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Questions 3

Cloud Kicks wants managers to be able to approve time-off requests in Salesforce. A business analyst (BA) wrote the following:

User Story.

"As a manager, I want to communicate the status of time-off requests with employees so that I can increase employee satisfaction.'

• A manager can change the status of the request

• A manager can send a comment to the employee about their request.

• The solution must be intuitive.

Why does the BA need to make a change to improve the user story’?

Options:

The acceptance criteria is too vague.

The user story is too large to test.

The acceptance criteria should be solution focused.

Discussion 0

Questions 4

The Cloud Kicks business analyst (BA) is frustrated because the requirements tracking spreadsheet is often incomplete or out-of-sync for the Slack transition project. The development team has recommended that the BA use a DevOps tool as an alternative.

What are the benefits of using a DevOps tool in this situation?

Options:

Tracks changes on a daily basis and provides a history of changes

Tracks changes for the testing team and provides access to user stories

Tracks changes in real time and provides a single source of truth

Discussion 0

Questions 5

Universal Containers is transitioning to Slack as its internal communication tool and is ready to release.

What is the final step that a business analyst should perform during the user acceptance testing process that would ensure a "go" decision?

Options:

Complete development on bugs discovered during this phase.

Get written sign-off from all business stakeholders.