Salesforce itexams salesforce Business Analyst Certified-business-analyst Dumps Pdf by Diya q25 vce pdf

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Exam Name:	Salesforce Certified Business Analyst Exam (BA-201)
Exam Code:	Certified-Business-Analyst Dumps
Vendor:	Salesforce	Certification:	Salesforce Business Analyst
Questions:	312 Q&A's	Shared By:	diya

Question 8

The business analyst (BA) at Cloud Kicks (CK) has been tasked with optimizing CK's lead process. In the weekly sales meeting, the BA outlines the project and asks for input. A new entry-level employee reaches out multiple times with ideas and suggestions for improvements.

What should the BA do when responding to the new employee's input?

Options:

Schedule a one-on-one meeting with the new employee to get an alternative perspective from a beginner's mind.

Acknowledge the new employee's ideas while making extra effort to reach out to stakeholders who have more industry experience and knowledge.

Send a detailed survey to the entire sales team, including the new employee, to understand their needs, expectations, and priorities.

Discussion

Question 9

The business analyst (BA) is preparing for the initial requirements gathering workshops with Cloud Kicks on a new Sales Cloud project. The BA has identified the stakeholders, reviewed the project scope, and scheduled each workshop.

Which key steps should the BA take next?

Options:

Identify persona, document the current state, and purpose the future state.

Document the current state, offer a survey to stakeholder, and propose the future state.

Document the current state, email it to attendees with an agenda, and propose the future state.

Discussion

Question 10

A business analyst (BA) at Northern Trail Outfitters was asked to create a new user story for a Sales Cloud update requested by the inside sales team. The BA created the following story:

"As a user, I need visibility to customers' purchase history details so I can increase efficiencies and improve closure rates by better tailoring sales offerings."

Which mistake did the BA make when creating this story?

Options:

The goal is undefined.

The persona is undefined.

The need is undefined.

Discussion

Question 11

The project team is building a Sales Cloud implementation. The business analyst (BA) wants to make sure the solution meets the needs of the business. The BA needs to identify where user testing should occur and who should participate.

Which approach should the BA follow?

Options:

Create a scratch org and give the development team access to it.

Create a partial sandbox and give the VP of sales access to it.

Create a full copy sandbox and give power users access to it

Discussion

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