CompTIA Updated CS0-003 Exam Questions and Answers by deniz

SLA (Service Level Agreement) is the best term to describe the document that defines the expectation to network customers that patching will only occur between 2:00 a.m. and 4:00 a.m., as it reflects the agreement between a service provider and a customer that specifies the services, quality, availability, and responsibilities that are agreed upon. An SLA is a common type of document that is used in various industries and contexts, such as IT, telecom, cloud computing, or outsourcing. An SLA typically includes metrics and indicators to measure the performance and quality of the service, such as uptime, response time, or resolution time. An SLA also defines the consequences or remedies for any breaches or failures of the service, such as penalties, refunds, or credits. An SLA can help to manage customer expectations, formalize communication, improve productivity, and strengthen relationships. The other terms are not as accurate as SLA, as they describe different types of documents or concepts. LOI (Letter of Intent) is a document that outlines the main terms and conditions of a proposed agreement between two or more parties, before a formal contract is signed. An LOI is usually non-binding and expresses the intention or interest of the parties to enter into a future agreement. An LOI can help to clarify the key points of a deal, facilitate negotiations, or demonstrate commitment. MOU (Memorandum of Understanding) is a document that describes a mutual agreement or cooperation between two or more parties, without creating any legal obligations or commitments. An MOU is usually more formal than an LOI, but less formal than a contract. An MOU can help to establish a common ground, define roles and responsibilities, or outline expectations and goals. KPI (Key Performance Indicator) is a concept that refers to a measurable value that demonstrates how effectively an organization or individual is achieving its key objectives or goals. A KPI is usually quantifiable and specific, such as revenue growth, customer satisfaction, or employee retention. A KPI can help to track progress, evaluate performance, or identify areas for improvement.

The first action that the analyst should take in this case is to clone the virtual server for forensic analysis. Cloning the virtual server involves creating an exact copy or image of the server’s data and state at a specific point in time. Cloning the virtual server can help preserve and protect any evidence or information related to the security incident, as well as prevent any tampering, contamination, or destruction of evidence. Cloning the virtual server can also allow the analyst to safely analyze and investigate the incident without affecting the original server or its operations.

Port 1433 is commonly used by Microsoft SQL Server, which is a database management system. A spike in traffic on this port between two IP addresses on opposite sides of a WAN connection could indicate a database replication process, which is a way of copying and distributing data from one database server to another. This could be a legitimate activity performed by an administrator, but it should be communicated to the security operations center (SOC) to avoid confusion and false alarms.

References: CompTIA CySA+ CS0-003 Certification Study Guide, Chapter 3: Security Operations, page 107; CompTIA CySA+ Study Guide: Exam CS0-003, 3rd Edition, Chapter 4: Security Operations, page 153.

Registry key values would be missing from a scan performed with this configuration, as the scanner appliance would not have access to the Windows Registry of the scanned systems. The Windows Registry is a database that stores configuration settings and options for the operating system and installed applications. To scan the Registry, the scanner would need to have credentials to log in to the systems and run a local agent or script. The other items would not be missing from the scan, as they can be detected by the scanner appliance without credentials. Operating system version can be identified by analyzing service banners or fingerprinting techniques. Open ports can be discovered by performing a port scan or sending probes to common ports. IP address can be obtained by resolving the hostname or using network discovery tools. https://attack.mitre.org/techniques/T1112/