Salesforce certsexpert download Full Version Service-cloud-consultant Exam by Winifred q75 vce pdf

Page: 9 / 21

Exam Name:	Salesforce Certified Service Cloud Consultant (Service-Con-201)
Exam Code:	Service-Cloud-Consultant Dumps
Vendor:	Salesforce	Certification:	Certified Service Cloud Consultant
Questions:	290 Q&A's	Shared By:	winifred

Question 36

Universal Containers is implementing Service Cloud Voice with Amazon Connect. The administrator created a new sandbox for testing.

What should the administrator expect with regard to the new sandbox configurations?

Options:

The AWS Account and contact centers are copied automatically when the sandbox is created, but voice call data is not.

A new AWS Account is automatically created, but the contact center and voice call data are not copied into the new sandbox.

The AWS Account, contact centers, and voice call data are copied automatically when the sandbox is created.

Discussion

Question 37

A Service Cloud Consultant has been hired to integrate a client's phone system with Salesforce.

What should the consultant consider using for this integration?

Options:

Service Cloud Softphone Layout

Lightning Dialer

Service Cloud Voice

Discussion

Question 38

An organization has requested guidance on how to delete customers’ personal data when they are no longer associated with the company to stay compliant with global data protection and

privacy regulations.

Which solution should the consultant recommend to meet the requirement?

Options:

Search for all customer information in production and manually edit the fields of each record to scramble the data so that it is no longer searchable

Search and remove all customer information, including records and in unindexed freetext fields, and refresh sandboxes to ensure no data retention.

Search for all customer information across environments and deactivate accounts or Experience Cloud users associated with the contact.

Discussion

Question 39

Universal Containers (UC) has deployed a call center using open CTI. Call center agents are organized into four groups reflecting UC's four different product lines. Each group's manager would like a report on their agents’ daily call volume, including related case and contact information.

How should the consultant recommend the report be created?

Options:

Build a report on Products with Activities grouped by owner.

Create a Custom Report type with Activities as the primary object.

Customize the My Team's Calls This Week standard report.

Discussion

River

Hey, I used Cramkey Dumps to prepare for my recent exam and I passed it.

Lewis Mar 10, 2026

Yeah, I used these dumps too. And I have to say, I was really impressed with the results.

Faye

Yayyyy. I passed my exam. I think all students give these dumps a try.

Emmeline Mar 4, 2026

Definitely! I have no doubt new students will find them to be just as helpful as I did.

Carson

Yeah, definitely. I would definitely recommend Cramkey Dumps to anyone who is preparing for an exam.

Rufus Mar 28, 2026

Me too. They're a lifesaver!

Laila

They're such a great resource for anyone who wants to improve their exam results. I used these dumps and passed my exam!! Happy customer, always prefer. Yes, same questions as above I know you guys are perfect.

Keira Mar 17, 2026

100% right….And they're so affordable too. It's amazing how much value you get for the price.

Page: 9 / 21

Title

Questions

Posted

salesforce.passcert.service-cloud-consultant based on real exam environment.by valentino.q120.vce.pdf

120

2026-03-23

salesforce.certification-questions.online service-cloud-consultant questions video.by mina.q15.vce.pdf

2026-03-08

salesforce.itexams.certified service cloud consultant service-cloud-consultant dumps pdf.by henryk.q30.vce.pdf