Salesforce certsexpert download Full Version Service-cloud-consultant Exam by Winifred q75 vce pdf

Page: 9 / 21

Exam Name:	Salesforce Certified Service Cloud Consultant (Service-Con-201)
Exam Code:	Service-Cloud-Consultant Dumps
Vendor:	Salesforce	Certification:	Certified Service Cloud Consultant
Questions:	290 Q&A's	Shared By:	winifred

Question 36

Universal Containers is implementing Service Cloud Voice with Amazon Connect. The administrator created a new sandbox for testing.

What should the administrator expect with regard to the new sandbox configurations?

Options:

The AWS Account and contact centers are copied automatically when the sandbox is created, but voice call data is not.

A new AWS Account is automatically created, but the contact center and voice call data are not copied into the new sandbox.

The AWS Account, contact centers, and voice call data are copied automatically when the sandbox is created.

Discussion

Question 37

A Service Cloud Consultant has been hired to integrate a client's phone system with Salesforce.

What should the consultant consider using for this integration?

Options:

Service Cloud Softphone Layout

Lightning Dialer

Service Cloud Voice

Discussion

Question 38

An organization has requested guidance on how to delete customers’ personal data when they are no longer associated with the company to stay compliant with global data protection and

privacy regulations.

Which solution should the consultant recommend to meet the requirement?

Options:

Search for all customer information in production and manually edit the fields of each record to scramble the data so that it is no longer searchable

Search and remove all customer information, including records and in unindexed freetext fields, and refresh sandboxes to ensure no data retention.

Search for all customer information across environments and deactivate accounts or Experience Cloud users associated with the contact.

Discussion

Question 39

Universal Containers (UC) has deployed a call center using open CTI. Call center agents are organized into four groups reflecting UC's four different product lines. Each group's manager would like a report on their agents’ daily call volume, including related case and contact information.

How should the consultant recommend the report be created?

Options:

Build a report on Products with Activities grouped by owner.

Create a Custom Report type with Activities as the primary object.

Customize the My Team's Calls This Week standard report.

Discussion

Victoria

Hey, guess what? I passed the certification exam! I couldn't have done it without Cramkey Dumps.

Isabel Jan 8, 2026

Same here! I was so surprised when I saw that almost all the questions on the exam were exactly what I found in their study materials.

Aryan

Absolutely rocked! They are an excellent investment for anyone who wants to pass the exam on the first try. They save you time and effort by providing a comprehensive overview of the exam content, and they give you a competitive edge by giving you access to the latest information. So, I definitely recommend them to new students.

Jessie Jan 17, 2026

did you use PDF or Engine? Which one is most useful?

Erik

Hey, I have passed my exam using Cramkey Dumps?

Freyja Jan 11, 2026

Really, what are they? All come in your pool? Please give me more details, I am going to have access their subscription. Please brother, give me more details.

Kingsley

Do anyone guide my how these dumps would be helpful for new students like me?

Haris Jan 12, 2026

Absolutely! They are highly recommended for anyone looking to pass their certification exam. The dumps are easy to understand and follow, making it easier for you to study and retain the information.

Page: 9 / 21

Title

Questions

Posted

salesforce.passcert.service-cloud-consultant based on real exam environment.by valentino.q120.vce.pdf

120

2026-02-06

salesforce.certification-questions.online service-cloud-consultant questions video.by mina.q15.vce.pdf

2026-01-14

salesforce.itexams.certified service cloud consultant service-cloud-consultant dumps pdf.by henryk.q30.vce.pdf

2025-12-26

salesforce.chinesedumps.service-cloud-consultant exam results.by evelina.q135.vce.pdf