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Salesforce Contact Center Accredited Professional Exam

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Salesforce-Contact-Center PDF

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$35 Last Update May 25, 2024 Total Questions : 205

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Salesforce Contact Center Accredited Professional Exam Questions and Answers

Questions 1

The customer aims to automate repetitive case escalation processes. Which feature can streamline this?

Options:

A.  

Workflow Rules

B.  

Entitlements

C.  

Field History Tracking

D.  

Queues

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