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Cisco 300-810 Exam Topics, Blueprint and Syllabus

Implementing Cisco Collaboration Applications (CLICA)

Last Update May 16, 2024
Total Questions : 213

Our CCNP Collaboration 300-810 exam questions and answers cover all the topics of the latest Implementing Cisco Collaboration Applications (CLICA) exam, See the topics listed below. We also provide Cisco 300-810 exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of Cisco 300-810 resources to help you understand the topics covered in the exam, such as CCNP Collaboration video tutorials, 300-810 study guides, and 300-810 practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.

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Cisco 300-810 Exam Overview :

Exam Name Implementing Cisco Collaboration Applications (CLICA)
Exam Code 300-810
Actual Exam Duration The duration of the Cisco 300-810 exam is 90 minutes.
What exam is all about The Cisco 300-810 exam, also known as Implementing Cisco Collaboration Applications (CLICA), is a certification exam that tests the candidate's knowledge and skills in implementing and troubleshooting Cisco Collaboration applications, including Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and Cisco Webex Teams. The exam covers topics such as configuring and managing Cisco Collaboration solutions, integrating Cisco Collaboration applications with other applications, and troubleshooting common issues. Passing this exam leads to the Cisco Certified Specialist - Collaboration Applications Implementation certification.
Passing Score required The passing score required in the Cisco 300-810 exam is 825 out of 1000. This means that candidates must answer at least 82.5% of the questions correctly to pass the exam. The exam consists of 60-70 questions and has a duration of 90 minutes. The questions are designed to test the candidate's knowledge and skills in implementing and troubleshooting Cisco Collaboration applications, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unity Express, and Cisco IM and Presence. Candidates who pass the exam will earn the Cisco Certified Network Professional Collaboration (CCNP Collaboration) certification.
Competency Level required The Cisco 300-810 exam, also known as the Implementing Cisco Collaboration Applications (CLICA) exam, requires a high level of competency in implementing and troubleshooting Cisco Collaboration Applications. Candidates should have a strong understanding of Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unity Express, and Cisco Instant Messaging and Presence (IM&P). They should also be familiar with Cisco Webex Teams, Cisco Jabber, and Cisco Meeting Server. To pass the exam, candidates should have a deep understanding of the following topics: 1. Cisco Unified Communications Manager (CUCM) Configuration 2. Cisco Unity Connection Configuration 3. Cisco Unity Express Configuration 4. Cisco Instant Messaging and Presence (IM&P) Configuration 5. Cisco Webex Teams Configuration 6. Cisco Jabber Configuration 7. Cisco Meeting Server Configuration 8. Troubleshooting Cisco Collaboration Applications Candidates should also have experience with Cisco Collaboration Applications and be able to apply their knowledge to real-world scenarios. The exam is designed for professionals who work with Cisco Collaboration Applications on a daily basis and have a minimum of three to five years of experience in the field.
Questions Format The Cisco 300-810 exam consists of multiple-choice questions, drag and drop questions, and simulation-based questions. The exam may also include scenario-based questions that require candidates to analyze a given situation and provide the best solution. The exam is designed to test the candidate's knowledge and skills in implementing and troubleshooting Cisco Collaboration applications, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unity Express, and Cisco IM and Presence.
Delivery of Exam The Cisco 300-810 exam is a computer-based exam that is delivered through Pearson VUE testing centers. It is a proctored exam that consists of multiple-choice questions and simulation-based questions. The exam is designed to test the candidate's knowledge and skills in implementing and troubleshooting Cisco Collaboration applications, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unity Express, and Cisco IM and Presence. The exam duration is 90 minutes, and the passing score is 750 out of 1000.
Language offered The Cisco 300-810 exam is offered in English language only.
Cost of exam I don't have access to the current pricing information for Cisco 300-810 exam. However, you can visit the official Cisco website or contact their customer support for the latest pricing details.
Target Audience The Cisco 300-810 exam is designed for network engineers, network administrators, and network architects who are responsible for implementing and managing Cisco Collaboration solutions. The target audience for this exam includes professionals who work with Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco Unified IM and Presence (IM&P), and Cisco Expressway. Additionally, individuals who are interested in obtaining the Cisco Certified Network Professional Collaboration (CCNP Collaboration) certification can take this exam as one of the required exams.
Average Salary in Market I don't have access to current market data. However, according to Payscale, the average salary for a Cisco Certified Network Professional (CCNP) Collaboration certification holder, which includes the 300-810 exam, is around $97,000 per year in the United States. However, the salary may vary depending on factors such as location, experience, and job role.
Testing Provider I do not have the ability to provide the Cisco 300-810 exam for testing. However, you can visit the official Cisco website or authorized Cisco training partners to purchase and take the exam.
Recommended Experience I do not have personal experience, but I can provide you with the recommended experience for Cisco 300-810 exam. The Cisco 300-810 exam, also known as Implementing Cisco Collaboration Applications (CLICA), is designed for professionals who want to validate their skills in implementing and troubleshooting Cisco Collaboration applications, including Cisco Jabber, Cisco Webex Teams, and Cisco Unified IM and Presence. To prepare for this exam, Cisco recommends the following experience: 1. A strong understanding of Cisco Collaboration solutions, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Unified Contact Center Express (UCCX). 2. Experience with Cisco Jabber, Cisco Webex Teams, and Cisco Unified IM and Presence. 3. Knowledge of Cisco Expressway and Cisco TelePresence Video Communication Server (VCS). 4. Familiarity with Cisco Collaboration endpoints, such as Cisco IP Phones, Cisco TelePresence endpoints, and Cisco Webex Boards. 5. Understanding of network protocols, including TCP/IP, DNS, DHCP, and SIP. 6. Knowledge of virtualization technologies, such as VMware and Hyper-V. 7. Experience with Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection administration. 8. Familiarity with Cisco Collaboration APIs and integration with third-party applications. By having the above experience, you will be better prepared to take and pass the Cisco 300-810 exam.
Prerequisite The prerequisite for the Cisco 300-810 exam is a valid CCNP or CCIE certification. Additionally, candidates should have a good understanding of Cisco Collaboration technologies and protocols, including SIP, H.323, and MGCP. They should also have experience with Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco IM and Presence, and Cisco Expressway. It is recommended that candidates have at least three to five years of experience working with Cisco Collaboration solutions before attempting the 300-810 exam.
Retirement (If Applicable) you can check the Cisco website or contact their customer support for more information on this matter.
Certification Track (RoadMap): The certification track/roadmap for the Cisco 300-810 exam is as follows: 1. CCNP Collaboration: This certification is the prerequisite for the Cisco 300-810 exam. It validates the skills required to implement and troubleshoot Cisco collaboration solutions. 2. Cisco Certified Specialist - Collaboration Applications Implementation: This certification focuses on the implementation of Cisco collaboration applications, including Cisco Unity Connection, Cisco Unity Express, and Cisco Unified IM and Presence. 3. Cisco Certified Specialist - Collaboration Solutions Implementation: This certification focuses on the implementation of Cisco collaboration solutions, including Cisco Webex Teams, Cisco Meeting Server, and Cisco Expressway. 4. Cisco Certified Specialist - Collaboration Core: This certification focuses on the core technologies of Cisco collaboration solutions, including Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified IM and Presence, and Cisco Expressway. 5. CCIE Collaboration: This certification is the highest level of certification in the collaboration track. It validates expert-level skills in designing, implementing, and troubleshooting complex collaboration solutions. The Cisco 300-810 exam is part of the Cisco Certified Specialist - Collaboration Applications Implementation certification.
Official Information https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clica-300-810.html
See Expected Questions Cisco 300-810 Expected Questions in Actual Exam
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Cisco 300-810 Exam Topics :

Section Weight Objectives
1.0 Single sign-On (SSO) for Collaboration Applications 15%

1.1 Describe these types of SSO as they relate to Collaboration

  • 1.1.a Smart card
  • 1.1.b Integrated Windows AD
  • 1.1.c Kerberos

1.2 Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions

1.3 Describe these components of SAML 2.0 and later

  • 1.3.a Assertion
  • 1.3.b Protocol
  • 1.3.c Binding
  • 1.3.d Profiles
2.0 Cisco Unified IM and Presence 30%

2.1 Configure Cisco Unified Instant Message and Presence on premises

  • 2.1.a High availability
  • 2.1.b Calendar integration
  • 2.1.c Apple Push Notification Service
  • 2.1.d Persistent chat
  • 2.1.e Federation configuration (XMPP and SIP)
  • 2.1.f Centralized Cisco Unified IM&P

2.2 Troubleshoot Cisco Unified IM&P on premises

  • 2.2.a XMPP
  • 2.2.b High availability
  • 2.2.c Calendar integration
  • 2.2.d Apple Push Notification Service
  • 2.2.e Persistent chat
  • 2.2.f Federation configuration (XMPP and SIP
3.0 Cisco Unity Connection and Cisco Unity Express 30%

3.1 Configure these in Cisco Unity Connection

  • 3.1.a Call handlers
  • 3.1.b Voicemail transfers and greetings
  • 3.1.c Routing rules
  • 3.1.d Distribution lists
  • 3.1.e LDAP integration

3.2 Troubleshoot these in Cisco Unity Connection

  • 3.2.a Call handlers
  • 3.2.b Voicemail transfers and greetings
  • 3.2.c Auto-Attendant
  • 3.2.d Routing rules
  • 3.2.e MWI

3.3 Implement toll fraud prevention

3.4 Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager

3.5 Describe digital networking in multicluster deployments in Cisco Unity Connection

3.6 Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express

  • 3.6.a Basic call handler scripting (Auto-Attendant)
  • 3.6.b Voicemail management
  • 3.6.c MWI
  • 3.6.d User management

3.7 Troubleshoot Cisco Unity Express integration to Cisco Unified CME

  • 3.7.a Basic call handler scripting (Auto-Attendant)
  • 3.7.b Voicemail management
  • 3.7.c MWI
  • 3.7.d User management
4.0 Application Clients 25%

4.1 Configure DNS for service discovery

4.2 Troubleshoot service discovery

4.3 Configure Jabber client installation switches

4.4 Troubleshoot Cisco Jabber Instant Messaging and Presence

4.5 Troubleshoot Cisco Jabber phone control

4.6 Troubleshoot Cisco Jabber voicemail integration

4.7 Troubleshoot certificate validation for Jabber clients

4.8 Describe the Cisco Unified Attendant Console Advanced integration