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CCEA Administering Cisco Contact Center Enterprise (CCEA)

Administering Cisco Contact Center Enterprise (CCEA)

Last Update Jun 28, 2026
Total Questions : 60

To help you prepare for the 500-442 Cisco exam, we are offering free 500-442 Cisco exam questions. All you need to do is sign up, provide your details, and prepare with the free 500-442 practice questions. Once you have done that, you will have access to the entire pool of Administering Cisco Contact Center Enterprise (CCEA) 500-442 test questions which will help you better prepare for the exam. Additionally, you can also find a range of Administering Cisco Contact Center Enterprise (CCEA) resources online to help you better understand the topics covered on the exam, such as Administering Cisco Contact Center Enterprise (CCEA) 500-442 video tutorials, blogs, study guides, and more. Additionally, you can also practice with realistic Cisco 500-442 exam simulations and get feedback on your progress. Finally, you can also share your progress with friends and family and get encouragement and support from them.

Questions 2

What are two default CCB VXML applications that could be modified? (Choose two.)

Options:

A.  

CallbackEntry

B.  

cvp_ccb-vxml.tcl

C.  

Callback Engine

D.  

BillingQueue

E.  

CallbackQueue

Discussion 0
Questions 3

What is the maximum number of attributes that can be assigned to an Agent?

Options:

A.  

40

B.  

50

C.  

200

D.  

500

Discussion 0
Questions 4

How does Precision Queue allow callers to reach an Agent that is different from Skill groups?

Options:

A.  

the number of calls the agent has taken

B.  

the Weight of the attribute

C.  

the agent with the Most Attributes

D.  

Longest Available

Discussion 0
Questions 5

What are two channels or features supported by ECE? (Choose two.)

Options:

A.  

TSMS

B.  

Chat

C.  

Courtesy Callback

D.  

Callback

E.  

Email

Discussion 0
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