Administering Cisco Contact Center Enterprise (CCEA)
Last Update Dec 10, 2023
Total Questions : 59
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In a CCE Call Flow, which step comes after the call arrives and is held on a port on the Ingress Gateway?
Which two steps are involved in configuring and evaluating business in an ICM script? (Choose two.)
What are two possible Outbound Dialing Modes? (Choose two.]
What are two PCCE deployment models that support the Avaya ACD Integration? (Choose two.)