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Cisco Updated 500-442 Exam Questions and Answers by arjan

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Cisco 500-442 Exam Overview :

Exam Name: Administering Cisco Contact Center Enterprise (CCEA)
Exam Code: 500-442 Dumps
Vendor: Cisco Certification: CCEA
Questions: 60 Q&A's Shared By: arjan
Question 8

Which microapp is used to gather information from the caller?

Options:

A.

Play Digit microapp

B.

Play Media microapp

C.

Get Digits microapp

D.

Get Speech microapp

Discussion
Question 9

Which communication protocol is being used between PG/Router and Live Data to generate report information?

Options:

A.

TCP

B.

HTTP

C.

TIP

D.

UDP

Discussion
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Question 10

What is the maximum number of attributes that can be assigned to an Agent?

Options:

A.

40

B.

50

C.

200

D.

500

Discussion
Question 11

Which tool can be used to verify the configuration of Basic Call settings?

Options:

A.

Deleted Objects tool

B.

ICM Script Editor

C.

Router Log Viewer

D.

Call Tracer

Discussion
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