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Cisco Updated 500-442 Exam Questions and Answers by brian

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Cisco 500-442 Exam Overview :

Exam Name: Administering Cisco Contact Center Enterprise (CCEA)
Exam Code: 500-442 Dumps
Vendor: Cisco Certification: CCEA
Questions: 60 Q&A's Shared By: brian
Question 16

What are two tools an Agent Desktop Admin Role can access? (Choose two.)

Options:

A.

Script Editor

B.

Call Trace

C.

Reason Code

D.

Workflow

E.

Config Manager Tools

Discussion
Question 17

Which two role types have access to CUIC reporting objects maintained through a system of Roles and Permissions? (Choose two.)

Options:

A.

Report Designer

B.

Dashboard Administrator

C.

Security Administrator

D.

Report Definition Designer

E.

Security Configuration Designer

Discussion
Question 18

How many Workflows are supported by Finesse?

Options:

A.

up to 20 Workflows with 5 per Team

B.

up to 100 Workflows with 5 per Team

C.

up to 100 Workflows with 20 per Team

D.

up to 200 Workflows with 20 per Team

Discussion
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