Advanced Administration and Reporting of Contact Center Enterprise
Last Update Dec 10, 2023
Total Questions : 60
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What is referred to as a switch leg on CVP?
When an Agent's status turns Ready, which two components help notify the CCE Router about this new status? (Choose two.)
What are two ways the Call Studio Application is built or executed? (Choose two.)
When an explicit or implicit Send to VRU node is encountered, a default Label is returned to CVR This Label, along with a unique correlation ID, is delivered to CVR What does CVP do next?