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CCEAAR Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR)

Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR)

Last Update Sep 3, 2025
Total Questions : 60

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Questions 2

Which two nodes on the PCCE/UCCE script are responsible for routing calls to the VRU? (Choose two.)

Options:

A.  

Run VRU Node

B.  

Send to VXML

C.  

GS,Server,V

D.  

Send to VRU

E.  

CUCM

Discussion 0
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Questions 3

What are two operations supported by the Agent Bulk Import Tool? (Choose two.)

Options:

A.  

Update

B.  

Create

C.  

Add

D.  

Subtract

E.  

Replace

Discussion 0
Questions 4

ABC customer needs to have an External configure bridge for Mobile Agent agent greetings with an Average greeting time of 10 secs and a Mobile Agent call rate of 8 secs. What is the required number of conference bridge resources?

Options:

A.  

2

B.  

18

C.  

80

D.  

100

Discussion 0
Questions 5

Which two data sources are created in CUIC by default once the installation is completed? (Choose two.)

Options:

A.  

CUIC Data Source

B.  

Live Data Streaming Data Source

C.  

Real-Time Streaming Source

D.  

HDS Data Source

E.  

CVP Reporting Data Source

Discussion 0

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