Cisco certshero free Access 500-443 New Release by Malia q0 vce pdf

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Cisco 500-443 Exam Overview :

Exam Name:	Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR)
Exam Code:	500-443 Dumps
Vendor:	Cisco	Certification:	CCEAAR
Questions:	60 Q&A's	Shared By:	malia

Question 16

How is Mobile Agent implemented?

Options:

Both CUCM based and CTIOS silent monitoring are supported for Mobile agent silent monitoring.

Remote CTI Port DM is used oy the agent at loom and is where callers are routed when this agent is selected

iBoth RCP and LCP CTI ports are linked with PG and Call control for those ports are provided by PG through JTAPI to CM.

Local CTI Port is good enough for logged-in Mobile Agent and full functionality.

Discussion

Question 17

What are two usages for Call Studio Database lookup? (Choose two.)

Options:

Account Type

Play media

Get Digit

Claim Number

Dialtone

Discussion

Question 18

What are two stock or customized views that are available for the CUIC reports? (Choose two.)

Options:

HTML View

XML View

Gantt View

Pie Chart View

Bar Chart View

Discussion

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