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CCECE Implementing Cisco Contact Center Enterprise Chat and Email (CCECE)

Implementing Cisco Contact Center Enterprise Chat and Email (CCECE)

Last Update Dec 15, 2025
Total Questions : 56

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Questions 2

Which sequence should be followed while starting ECE?

Options:

A.  

Services server, Message server, File server, Database server, Application server

B.  

No mandatory sequence is needed

C.  

Services server, Message server, Database server, File server, Application server

D.  

Services server, File server, Database server, Message server, Application server

Discussion 0
Questions 3

Which TCP must be opened in the firewall between Services server and Messaging server?

Options:

A.  

587

B.  

9001

C.  

15097

D.  

47500

Discussion 0
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Questions 4

What is the default frequency value of ECE Monitors notification?

Options:

A.  

30 seconds

B.  

60 seconds

C.  

120 seconds

D.  

30 minutes

E.  

60 minutes

F.  

90 minutes

Discussion 0
Questions 5

How long before incoming activities coming to aliases, for which there are no workflows configured, are moved to the exception queue?

Options:

A.  

60 minutes

B.  

120 minutes

C.  

240 minutes

D.  

24 hours

Discussion 0
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