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Deploying Cisco Unified Contact Center Express

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Deploying Cisco Unified Contact Center Express Questions and Answers

Questions 1

Which three options cannot be validated using the Cisco Unified Communications Sizing Tool in a Cisco

Unified CCX deployment configuration? (Choose three.)

Options:

A.  

number of silent-monitoring and remote-monitoring sessions

B.  

bandwidth requirement between Cisco Unified CCX and SocialMiner in an agent web chat deployment

C.  

number of historical reporting sessions

D.  

bandwidth requirement for remote agents who are connected over a WAN to Cisco Unified CCX

E.  

number of ASR and TTS ports

F.  

bandwidth requirement between two Cisco Unified CCX nodes in a high availability over WAN deployment