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Cisco Updated 500-052 Exam Questions and Answers by dhruv

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Cisco 500-052 Exam Overview :

Exam Name: Deploying Cisco Unified Contact Center Express
Exam Code: 500-052 Dumps
Vendor: Cisco Certification: Cisco Specialist
Questions: 90 Q&A's Shared By: dhruv
Question 16

Which tool allows partners to perform these actions?

a) validate all parameters (for example, number of inbound agents, number of inbound and outbound IVR

ports, etc.) of a target Cisco Unified CCX configuration)

b) recommend servers based on the validated configuration (a prerequisite for the Cisco assessment-toquality bid assurance process)

Options:

A.

Cisco Solution Expert Tool

B.

Cisco Unified CCX Sizing Tool

C.

Cisco Unified Expert Advisor Tool

D.

Cisco Unified Communications Sizing Tool

Discussion
Question 17

Which subsystem processes connections between the Cisco Unified CCX server and the enterprise

databases?

Options:

A.

Media

B.

Unified CM Telephony

C.

Database

D.

Configuration Data Store

Discussion
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Question 18

Which three components are installed from the Cisco CRS Installer media? (Choose three.)

Options:

A.

iPlanet Web Server

B.

Cisco CRS Engine

C.

Cisco Recording

D.

Cisco IP Telephony Windows 2000 Server OS

E.

Cisco Unified CallManager

F.

MS SQL Server

Discussion
Question 19

Why are CSQs associated to the team definition?

Options:

A.

It allows agents to be a part of the CSQ.

B.

It allows the associated supervisors to make modifications to the CSQ.

C.

It designates which CSQ information to display on the supervisor desktop.

D.

It is informational and is used for historical reporting only.

Discussion
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